Trading Application Support Engineer
Requirements
Candidates should have at least five years of IT or application support experience, including at least two years working with Red Hat Linux or another Unix variant and scripting. They should also have at least two years supporting applications such as Java, .NET, Apache, or IIS; financial services, Windows Server, ITIL, market data, and FIX protocol experience are desirable.
Job Description
We’re looking for an experienced Trading Application Support Analyst on a 12 month FTC to join our IT Production team in London. You’ll work in a truly global, follow-the-sun environment, supporting mission-critical trading applications used across web, mobile and API channels.
This is a hands-on, high-impact role for someone who enjoys problem-solving, working at pace and collaborating with teams across the business.
CMC Markets is a global leader in online trading, trusted by clients worldwide for our award-winning platforms, cutting-edge technology and market expertise. Behind every trade is a highly skilled technology team ensuring our platforms remain stable, performant and available around the clock.
What you’ll be doing
- Providing 1st and 2nd line application support for CMC Markets’ trading platforms
- Ensuring maximum availability and performance using a follow-the-sun support model
- Monitoring live systems using tools such as Nagios, Splunk, AppDynamics, Geneos and bespoke platforms
- Responding to alerts and incidents across production and non-production environments
- Diagnosing issues, implementing fixes where appropriate and escalating to development teams when required
- Working closely with global teams including Development, Infrastructure, DBA, Security, Business Operations and third-party vendors
- Supporting releases, deployments and change activities in line with agreed processes
- Contributing to improvements in monitoring, automation, documentation and support processes
- Participating in DR and BCP testing
- Taking part in a rotational shift pattern, including some weekend on-call support
Essential:
- A proactive, self-motivated mindset with a genuine passion for technology
- 5+ years’ experience in an IT or application support environment
- 2+ years’ experience working with Red Hat Linux (or other Unix variants), including scripting
- 2+ years’ experience supporting applications such as Java, .NET, Apache or IIS
Desirable:
- Experience within the financial services or trading environment
- Knowledge of Windows Server
- Familiarity with ITIL frameworks
- Exposure to market data and the FIX protocol
What you’ll get in return
- The opportunity to support high-volume, real-time trading systems used globally
- Exposure to modern monitoring and support tooling in a complex technical estate
- A collaborative, international team culture across London and Sydney
- Ongoing learning, development and career progression opportunities
- A role where your work has a direct impact on platform reliability and client experience
CMC Markets is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
Skills
About CMC Markets
Founded in 1989 to make financial markets truly accessible, CMC Markets has evolved into a global leader in online trading, while staying true to its original ethos. With over 37 years’ experience and offices in London, Sydney, Singapore, Toronto, Dubai and across Europe, the company has grown into a trusted name in financial services. Today, more than 2 million* traders and investors worldwide trust CMC Markets. The company also partners with major organisations including Revolut, ANZ Bank and St George, further strengthening its position as a leading innovator in financial technology. CMC Markets plc is a FTSE 250 listed company and holds long-term issuer default ratings (IDRs) of ‘BBB-’ with a stable outlook. CMC Markets is a multi-asset investment platform. The value of your investments may go up or down. When you invest, your capital is at risk. *Based on over 2 million unique user logins across CMC's trading and investing platforms, including partners, as at November 2025.
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