Technical Facilities Services Coordinator | Operation Group | Estates and Facilities | LMB 2624

£45,869 to £51,547 per annum

Overall purpose:

You will support the Estates and Facilities (E&F) Manager and Deputy Chief Operating Officer by ensuring that the buildings occupied by the MRC Laboratory of Molecular Biology (LMB) on the Cambridge Biomedical Campus and Babraham Research Campus are maintained to a high technical standard through the day-to-day estates management of the facilities and the supervision of the technical and sub-contracted workforce.

Working within a team of four Services Coordinators you will play a key role in maintaining a resilient management structure for the LMB E&F team. Day-to-day, this means prioritising, scheduling and assigning both planned preventative maintenance (PPM) and reactive maintenance tasks to E&F technicians and external sub-contractors, while also overseeing the delivery of capital and resource projects from initiation through to completion.

Main duties/ Key responsibilities:

• Manage the PPM and reactive maintenance programme for the LMB’s buildings on the Cambridge Biomedical Campus and Babraham Research Campus, ensuring the appropriate prioritisation and timely completion of works to minimise the impact on operations and maintain business continuity objectives.

• Line manage the E&F technicians (distributed across the Services Coordinator team) and oversee external specialist sub-contractors; including the day-to-day programming, allocation and supervision of their duties.

• Oversee the LMB’s building management system (BMS); this will require a thorough understanding of how the building controls, and mechanical and electrical (M&E) systems support scientific research.

• Provide oversight of fault-finding and diagnostic processes, critically analyse complex technical information, and implement appropriate corrective actions to ensure successful resolution.

• Under the direction of the E&F Manager and Deputy Chief Operating Officer, manage and deliver various building modifications and small works projects, routinely acting as works supervisor or clerk of works for more significant projects. Ensure that installation works, or system modifications, meet the user/contract requirement and that quality standards are maintained.

• Liaise closely with scientific staff and support teams to ensure that the facilities management (FM) services and systems provide the required level of support for their work.

• Ensure compliance with all relevant legislative and statutory requirements. Liaising closely with the LMB’s Health & Safety (H&S) Department and sub-contracted engineers to ensure that appropriate H&S considerations have been accounted for and documented as necessary within risk assessments and method statements specific to the tasks being undertaken.

• Manage the ongoing development of internal Standard Operating Procedures (SOPs) to ensure routine maintenance tasks are documented throughout the E&F Department.

• Actively participate in the Emergency On-Call Procedure on a rota basis. This is approximately 6 weeks per annum. You will receive an additional payment when on-call/call out.

• Cover the duties of other E&F Services Coordinators for limited periods during absence/illness.

Working relationships:

You will work as part of the Estates and Facilities team and will report to the Estates and Facilities Manager.

You will liaise and work closely with the other Services Coordinators and the Deputy Chief Operating Officer.

You will assist in managing the internal E&F technicians on a day-to-day basis and coordinate sub-contractor PPM and reactive attendances.

You will liaise closely with scientific staff and support teams to ensure that the FM services/systems provide the required level of support for their scientific research programmes.

Person requirements

Education / qualifications / training required:

Essential: 
• Professional qualification in mechanical/electrical engineering services.
• Full UK driving licence holder.
• Must live within 45 minutes in order to reach sites in a reasonable time when on-call/call out.

Desirable: Relevant further education or higher education qualification i.e. HNC/HND. Professional qualification in Facilities management e.g. British Institute of Facilities Management (BIFM).

Previous work experience required:

Essential: Experience in management/supervision of facilities management (FM) staff or external contractors.

Desirable: Significant experience in the management/supervision of FM staff and external contractors in a complex laboratory or healthcare environment.

Knowledge and experience:

Essential:
• A robust understanding of the facilities management processes and all associated technical M&E systems and building infrastructure.
• Experience of logically appraising and resolving complex M&E problems in building systems, infrastructures & plant.
• Experience of managing complex programmes of work and interfaces with multiple work streams, including project delivery.
• Demonstrable competency in IT skills with a strong understanding of how to navigate BMS and other control system head-ends.

Personal skills / behaviours / qualities:

Essential: 
• A flexible approach to work with the ability to work on own initiative and manage own time effectively with minimal supervision.
• Ability to prioritise and deal with multiple workstreams simultaneously. 
• Ability to work under pressure to tight timeframes.
• Ability to work in a team and to motivate and give clear instructions to other team members.
• An effective communicator at all levels.
• Well organised, flexible, proactive and adaptable and demonstratable strong customer focus.

Corporate/Local responsibilities & requirements

You must at all times carry out your responsibilities with due regard to the UKRI:
• Code of Conduct
• Equality, Diversity and Inclusion policy
• Health and Safety policy
• Data Protection policy

Job descriptions should be reviewed on a regular basis and at the annual appraisal.  Any changes should be made and agreed between you and your manager.

The above lists are not exhaustive, and you are required to undertake such duties as may reasonably be requested within the scope of the post.  All employees are required to act professionally, co-operatively and flexibly in line with the requirements of the post, the MRC and UKRI.

The role holder will be required to have the appropriate level of security screening/vetting required for the role. UKRI reserves the right to run or re-run security clearance as required during the course of employment.

As this job does not fulfil the UK Government minimum salary criterion for obtaining sponsored migrant worker status, we apply for sponsorship for anyone not eligible to work in the UK. At interview, all shortlisted candidates are required to bring with them identification documents and original documents that prove they hold or can obtain the right to work in the UK.You can check your eligibility here:
https://www.gov.uk/check-uk-visa/y 

This is a rolling advertisement which can close or be extended, at any time, based on the number of applications received. Therefore, if you are interested, we encourage you to apply at your earliest convenience. Interviews will be held as and when applications are reviewed.

UKRI - UK Research and Innovation

UKRI is an organisation that brings together the seven disciplinary research councils, Research England and Innovate UK. Together, we build an independent organisation with a strong voice and vision ensuring the UK maintains its world-leading position in research and innovation.

Supporting some of the world’s most exciting and challenging research projects, we develop and operate some of the most remarkable scientific facilities in the world. We are pushing the frontiers of human knowledge through fundamental research and delivering benefits for UK society and the economy through world-class research, skills and business-led innovation.

More information can be found at www.ukri.org.

Choosing to come to work at UKRI means that you will have access to a whole host of benefits from a defined benefit pension scheme, excellent holiday entitlement, access to employee shopping/travel discounts and salary sacrifice cycle to work scheme.  For more details, visit benefits of working for UKRI.

How we support EDI in the workforce

At UKRI, we believe that everyone has a right to be treated with dignity and respect, and to be provided with equal opportunities to thrive and succeed in an environment that enables them to do so. We also value diversity of thought and experience within inclusive groups, organisations and the wider community. For further information, please visit ‘How we support EDI in the workforce’.

Disability Confident Employer

As users of the disability confident scheme, any candidate who opts into the scheme and best meets the essential criteria, will be shortlisted for interview. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

How to apply

Online applications only preferred for this role. Please submit a CV and covering letter which clearly outlines how you fulfil the criteria specified along with your motivation for UKRI and the role. Ensure that the job reference number is included in the filename description of each document uploaded. Note that failure to address the above criteria or submit an application without a covering letter may result in the application not being considered.

UKRI seeks to ensure it creates and maintains a system of openness, fairness and inclusion – a collaborative, trusted environment, which is attractive to and accessible to everyone who is interested in developing their career with us.

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be rejected and internal candidates may be subject to disciplinary action.

As part of the pre-employment checks there is a requirement to undergo Baseline Personnel Security Screening. BPSS is a pre-condition of employment and failure to achieve it may mean that the employment offer is rescinded. UKRI reserves the right to run, or re-run, security clearance as required during the course of employment.

The MRC Laboratory of Molecular Biology (LMB) is one of the birthplaces of modern molecular biology and has played an important role in the development of many new techniques, most notably X-ray crystallography of proteins, DNA sequencing and monoclonal antibodies. 

The LMB has a clear goal of understanding biological processes at the molecular level, with the ultimate aim of using this knowledge to tackle specific problems in human health and disease. We aim to tackle difficult, long-term problems, which often require investment over many years.

There are four scientific Divisions - Structural Studies, Protein and Nucleic Acid Chemistry, Cell Biology and Neurobiology. However, scientific collaboration between the different Divisions is extensive. Scientists are well supported by excellent scientific facilities and by the LMB Operations Group which maintains the core infrastructure and services of the institute.

Our state-of-the-art laboratory provides an unsurpassed environment for both young and established researchers. Scientists are drawn to the LMB from all over the world, thus creating a lively and international community for the exchange of ideas and technical innovation.

The LMB is a great place to work and progress your career, be it in scientific research or the support functions. The LMB is a unique working environment where our researchers are rewarded by world class innovation and collaboration opportunities that the LMB name brings. The LMB is an excellent place to develop yourself further and a range of training & development opportunities will be available to you, including professional registration with the Science Council.

Choosing to come to work at the LMB (part of UKRI) means that you will have access to a whole host of benefits from a defined benefit pension scheme and excellent holiday entitlement to access to employee shopping/travel discounts and salary sacrifice cycle to work scheme, as well as the chance to put the LMB and UKRI on your CV in the future.

We actively support equality, diversity and inclusion in all our activities, processes and culture. We encourage applications from all sections of society irrespective of gender, race, ethnic or national origin, religion or belief, sexual orientation, disability or age. We are a disability inclusive employer and encourage disabled people to apply for this role. You are very welcome to contact us for information about the application process and any adjustments you may require; recruit@mrclmb.ac.uk.

UKRI supports research in areas that include animal health, agriculture and food security, and bioscience for health which includes research on animals, genetic modification and stem cell research. Whilst you may not have direct involvement in this type of research, you should consider whether this conflicts with your personal values or beliefs.