Sport Advisor (Costumer Service)
Requirements
Candidates should be sports enthusiasts with excellent communication and problem-solving skills. Ability to work collaboratively in a team environment during peak times, including weekends and holidays, is required.
Job Description
At Decathlon UK, we offer Careers That Let You Play. As part of the DECATHLON Group, one of the world's largest sports retailers headquartered in France, we specialise in creating sports products and distributing them through online and physical stores across 56 countries with over 1,700 locations. With over 40+ stores in the UK, our mission is to be the spirited cheerleaders of sports and healthier living in the nation!
Your Responsibilities:
- Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in store or online!
- Merchandising - Whether full time or part time, every Sales Assistant is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sporting practice.
- Team Player - You will be part of a shop floor team of like-minded Sales Assistants, practicing sport and celebrating victories together, so it’s important that you are able to work well within a team environment as well as independently.
Who Are You?
- Someone looking to combine a passion for sport with work.
- A people person who is prepared to go the extra mile.
- Someone looking for a retail career with a difference
- Problem solver with excellent communication skills.
- Able to play as part of the team during the busiest times (weekends and holidays).
- Customer Service - Through your own passion for sport, you’ll share your tips and experiences with users and through our hands-on product training you will be able to give the best technical advice for the sports you are responsible for. Decathlon has shifted over the last year into an omnichannel business so it’s essential that our sales assistants are able to assist customers in all aspects of retail shopping, whether that’s in store or online!
- Merchandising - Whether full time or part time, every Sales Assistant is encouraged to take responsibility to autonomously manage stock levels and pricing and to provide a high level of merchandising so that each customer can easily find the right product for their sporting practice.
- Team Player - You will be part of a shop floor team of like-minded Sales Assistants, practicing sport and celebrating victories together, so it’s important that you are able to work well within a team environment as well as independently.
Who Are You?
- Someone looking to combine a passion for sport with work.
- A people person who is prepared to go the extra mile.
- Someone looking for a retail career with a difference
- Problem solver with excellent communication skills.
- Able to play as part of the team during the busiest times (weekends and holidays).
Skills
About Decathlon
We are Decathlon. We bring people together through sport to make wellbeing accessible to all. Since 1976, we have worked to make the benefits of sport affordable, inclusive and accessible to as many people as possible. Today, 103,000 teammates across 80+ territories bring that ambition to life every day. As a global multi-sport, multi-specialist company, we create products and experiences for everyone, from beginners to top athletes. Our expertise and constant drive to innovate help more people find their own way into sport. Because sport goes far beyond performance. It creates connection and builds confidence. That belief shapes what we create and the role we want to play in the communities around us. It also pushes us to rethink how our products are designed and how long they can be enjoyed, with circular models such as repair and resale becoming an increasingly important part of the way we work. Behind it all is a culture shaped by the values we share: Vitality and Generosity, Responsibility and Authenticity. One belief brings us together: sports belong to everyone. It looks different for each of us and that's exactly our point. Ready to Make Sports Yours? 💙
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