Requirements
The role requires a proactive mindset with strong skills in process improvement, stakeholder management, and training development. Candidates should possess the ability to work independently while adhering to global quality standards and compliance policies.
Job Description
The Services Tender Quality and Process Support Specialist is responsible for driving standardization, continuous improvement, and quality excellence across the Services Tender organization. This role ensures consistent quotation processes, tools, and best practices are implemented across regional teams to improve quotation accuracy, efficiency, compliance, and customer responsiveness.
Key Responsibilities
Quotation Process Standardization
- Supports the development, implementation, and maintenance of standardized quotation processes, procedures, and tools across the Services Tender organization.
- Establish and communicate best practices that improve quotation quality, speed, consistency, and accuracy.
- Ensure alignment of regional quotation teams with global and regional standards and methodologies.
Quality and Process Excellence
- Monitor quotation performance and identify opportunities for process improvements and operational efficiencies.
- Support continuous improvement initiatives focused on enhancing customer experience and commercial effectiveness.
- Maintain governance of quotation quality standards and process compliance.
Training and Capability Development
- Supports the design and maintenance of onboarding and development training programs for both new and experienced team members.
- Supports the certation and management of learning pathways covering:
- Services Solutions and Offerings
- Equipment and Technical Knowledge
- Systems, Tools, and Digital Platforms
- Professional and Soft Skills Development
- Proposal and Quotation Development
- Track training effectiveness and recommend development plans to address capability gaps.
Offer, Process, and Tool Deployment
- Support the development, testing, and deployment of new service offers, quotation tools, and business processes.
- Partner with stakeholders to ensure successful implementation and adoption of new initiatives across regional teams.
- Develop supporting documentation, training materials, and communications for new processes and tools.
Cross-Functional Collaboration
- Work closely with Services Sales, Operations, Finance, Product Management, and Regional Tendering teams to ensure alignment and consistency.
- Act as a subject matter expert for quotation processes, tools, and tendering best practices.
- Facilitate knowledge sharing and lessons learned across the organization.
- Strong collaboration skills and the ability to influence and engage stakeholders at all levels
- A proactive, improvement-focused mindset with a genuine passion for quality excellence
- Ability to work independently while maintaining adherence to policies and compliance standards
- Coaching and mentoring capability to support teams in achieving quality objectives
Success Measures
- Improved quotation accuracy and quality.
- Reduced quotation cycle times.
- Increased process compliance and standardization.
- Successful onboarding and development of tendering personnel.
- Effective adoption of new tools, offers, and business processes.
- Enhanced customer and stakeholder satisfaction.
Key Competencies
- Process Improvement and Standardization
- Commercial and Financial Acumen
- Training and Development
- Project Management
- Communication and Stakeholder Management
- Data Analysis and Reporting
- Change Management
- Continuous Improvement Mindset
Bring your passion for quality to a team that's ready to welcome you — apply today!
At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.
Our Total Rewards is our way of saying: “We see you. We value you”. It’s more than just pay and benefits- it’s a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.
For this U.S. based position, the expected pay range is USD 101,600 - USD 152,400 per year. This pay range includes base pay and short-term incentives. The compensation range for this full-time position applies to candidates located within the United States. Our pay ranges are determined by reviewing roles of similar responsibility and level. Within the pay range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training.
Schneider Electric is there when it matters most to you
Our Total Rewards package outlines all the benefits and support you’ll enjoy as part of the Schneider Electric team:
Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks, flexible work arrangements, paid family leaves, well-being programs, 12 holidays per year, and 15 days of paid time off per year.
Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs including base salary, incentives, company share ownership, and 401(k) with match.
Grow Your Skills and Career. We support development through performance discussions, global opportunities, the Schneider Career Hub, and learning platforms like Coursera.
Team Up in the Workplace. We encourage collaboration, recognition, sharing your voice, and an inclusive workplace.
Support Your Community. We make a difference through volunteer leave, programs with the Schneider Electric Foundation, youth education initiatives, and military leave benefits.
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We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
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€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
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