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Harrods
Harrods

Senior Shift Technician Electrical

City of Westminster On-site 5-10 yrs exp Retail 7,018 employees
High Voltage SwitchingElectrical Systems MaintenanceMechanical Systems MaintenanceBuilding Services OperationsSafe Isolation

Requirements

Candidates should have proven experience operating and maintaining complex electrical and mechanical building services, including high-voltage experience and relevant technical qualifications. They should understand engineering standards and safety regulations and demonstrate strong communication, organisation, decision-making, and collaborative skills.

Job Description

We are looking for a Senior Shift Technician to join our Engineering team at Harrods, playing a vital role in ensuring the safe, reliable and continuous operation of critical building services and infrastructure across our iconic Knightsbridge estate.


About the Role


As a Senior Shift Technician, you will act as the key escalation point for our in-house Engineering teams, taking responsibility for the operation, maintenance and safe isolation of a range of specialist electrical and mechanical systems. This includes High Voltage (HV) electrical infrastructure, generators, utility supplies, boilers and water systems. Working as part of a highly skilled team, you will support business continuity through proactive maintenance, fault response and operational excellence, whilst ensuring all activities are delivered safely and in line with industry regulations and best practice.


This is a fixed term position until 30/06/2027.


Key Responsibilities:

  • Safely operate, maintain and isolate critical electrical and mechanical systems to ensure the reliable provision of power and essential services across the business.
  • Carry out High Voltage switching activities and support planned maintenance shutdowns whilst maintaining relevant operational authorisations and certifications.
  • Monitor and maintain water management systems, ensuring compliance with operational and regulatory requirements.
  • Support the management of asset registers, planned preventative maintenance schedules and engineering systems to drive operational efficiency and compliance.
  • Provide technical expertise, supervise contractors when required and contribute to continuous improvement, sustainability initiatives and energy-saving projects across the estate.
  • Promote a strong health and safety culture through effective risk assessment, method statement reviews and adherence to industry best practice.


This role operates on a 4-on, 4-off shift pattern, consisting of two day shifts and two night shifts, ensuring 24/7 engineering support for the business.


About You


You will be an experienced engineering professional with a strong technical background in the maintenance and operation of critical building services infrastructure. Comfortable working in a fast-paced environment, you will thrive under pressure, demonstrate sound decision-making skills and take pride in delivering exceptional operational standards.


You'll enjoy collaborating with colleagues, contractors and stakeholders across the business, whilst maintaining a proactive and safety-focused approach. Adaptable and self-motivated, you'll be confident working independently, solving complex technical issues and identifying opportunities to improve performance and efficiency.


You Will Have:

  • Proven experience operating and maintaining complex electrical and mechanical building services systems.
  • High Voltage experience and relevant technical qualifications, with the ability to maintain operational authorisations as required.
  • Strong understanding of relevant engineering standards, regulations and health and safety requirements.
  • Excellent communication and stakeholder management skills, with the ability to work collaboratively across multiple teams.
  • Strong organisational skills, a proactive mindset and the ability to manage competing priorities effectively.


About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.


Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.


Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.


At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.


If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods

Education

Professional Certificate

Skills

High Voltage SwitchingElectrical Systems MaintenanceMechanical Systems MaintenanceBuilding Services OperationsSafe IsolationFault ResponsePreventive MaintenanceWater ManagementAsset Register ManagementContractor SupervisionRisk AssessmentMethod Statement ReviewHealth And Safety ComplianceTechnical TroubleshootingStakeholder ManagementEnergy Efficiency

About Harrods

As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category. Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers. Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story.

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