Back to jobs
Hays

Hays

Senior Product Manager

Milton Keynes On-site 5-10 yrs exp Staffing and Recruiting 31,551 employees£570 – £584
Product ManagementService DeliveryStakeholder ManagementSupplier ManagementGovernance Frameworks

Requirements

Candidates must have proven experience in product management within IT or digital service environments and familiarity with structured governance frameworks. Desirable qualifications include certifications like ITIL4, Scrum, or PRINCE2 Agile, along with knowledge of the government delivery environment.

Job Description

I'm working with a leading technology-led government department in Milton Keynes who are looking to appoint an experienced Senior Product Manager to take ownership of critical, high-value products within a complex and secure environment. You'll play a pivotal role in shaping product direction, ensuring delivery excellence, and maximising value for users and the organisation.

What You'll Be Doing
- Set the vision and direction for your product(s), ensuring alignment with wider organisational goals, technology strategies, and evolving customer needs.
- Own and drive a clear, value-focused roadmap, balancing competing priorities while maintaining transparency across business stakeholders.
- Lead the end-to-end product life cycle, from shaping requirements through to successful delivery, ensuring outcomes are delivered on time and provide measurable value.
- Act as the senior voice of the product, influencing leadership decisions through clear reporting, insight, and strategic recommendations.
- Build strong relationships with suppliers and partners, overseeing performance and ensuring services deliver value, compliance, and quality
- Work within structured governance frameworks, contributing to boards and ensuring adherence to standards, controls, and audit requirements
- Translate user needs into actionable product improvements, making informed decisions on enhancements, innovation, and future capability development.
- Collaborate with procurement and commercial teams to manage supplier engagements across their life cycle
- Contribute to the development of future product capability, supporting continuous improvement and organisational growth

What We're Looking For:
- Proven experience in product management within IT or digital services environments
- Strong understanding of service delivery across the full life cycle, including design, transition, and live service
- Experience working with and managing third-party suppliers in complex delivery environments
- Ability to operate confidently with senior stakeholders, influencing decisions and managing competing priorities
- Familiarity with structured delivery and governance frameworks, ideally in regulated or government environments
- Certifications such as ITIL4 Foundation, Scrum Product Owner / SAFe Product Manager, or PRINCE2 Agile (or equivalent experience)
- Knowledge of the government delivery environment or the wider public sector is highly desirable.

This role requires eligibility for SC (Security Check) clearance. You don't need to hold this today but it would be an advantage.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays EA is a trading division of Hays Specialist Recruitment Limited and acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Education

Professional Certificate

Skills

Product ManagementService DeliveryStakeholder ManagementSupplier ManagementGovernance FrameworksITIL4ScrumSAFePRINCE2 AgileStrategic PlanningProduct Lifecycle ManagementDigital ServicesRisk ManagementComplianceLeadership

About Hays

At Hays, we believe that the right job can transform a person's life - and the right person can transform a business. From career‑defining opportunities to complex workforce strategies, we connect ambition with opportunity - helping people and organisations reimagine what’s possible. Every year we place over 200,000 professionals into new roles. Whether it’s a permanent role or a temporary contract, our specialist consultants provide tailored advice and market intelligence to accelerate careers, from emerging talent to executive leadership. For organisations, our expert teams build recruitment and workforce solutions shaped by real-time market insights, local expertise and the scale of a world leading specialist in white collar hiring. With operations in 30 countries, over 200 offices and 9,500 colleagues worldwide, we fill around 1,000 roles every working day. The future of work isn’t something we’re waiting for.  We’re creating it every day.