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University of Sussex
Senior Pensions Coordinator (Subject Matter Expert) Ref: 60033
Brighton On-site 5-10 yrs exp
Pension AdministrationUK Pension LegislationEmployer CompliancePension Scheme CoordinationCustomer Service
Requirements
Experience in pension administration and a strong understanding of UK pension legislation and employer compliance requirements are expected, along with excellent communication, customer service, organisational, and record-keeping skills. Applicants should be able to manage competing priorities, work independently and collaboratively, and use IT systems and Microsoft Office; a relevant pensions qualification and knowledge of UK tax and National Insurance are advantageous.
Job Description
About The Role
As Senior Pensions Co-ordinator, you will play a key role in the delivery of the University's pension administration service, acting as the first point of contact for a wide range of pension-related enquiries. You will work closely with colleagues across HR and Payroll, pension scheme providers, trustees and University employees to ensure pension processes are delivered accurately, efficiently and in line with legislation and scheme requirements.
You will coordinate a range of pension activities, support communications to scheme members, maintain accurate records and provide guidance on pension procedures and regulations. The role also involves producing reports, monitoring service delivery, contributing to process improvements and helping ensure compliance with relevant pension legislation.
This is an excellent opportunity for an experienced pensions professional who enjoys working collaboratively, providing expert advice and making a positive contribution to the employee experience.
About You
You will have experience in pension administration and a strong understanding of UK pension legislation and employer compliance requirements. You will be confident managing a varied workload, balancing competing priorities and working independently while contributing effectively as part of a small, supportive team.
You will possess excellent communication and customer service skills, enabling you to explain complex pension information clearly to a wide range of stakeholders. Strong organisational skills, attention to detail and the ability to maintain accurate records are essential. You will also be comfortable using IT systems and Microsoft Office applications to manage information and produce reports.
A relevant pensions qualification, experience within a university or similar organisation, and knowledge of UK tax and National Insurance legislation would be advantageous.
About Our Division
Our HR Division is all about our people. We provide advice and support to Divisions & Schools and our teams are dedicated to working in partnership to achieve positive outcomes for our university, colleagues, and Students alike. Commitment to expanding further into our People Strategy is our focus, and our continued pledge to provide an inclusive and positive working environment will put us at the forefront of becoming an Employer of Choice.
We want our people to grow, therefore, we continue to strive for innovative ways in which we can support and develop careers and aspirations.
Please find further information regarding the division at Human Resources: University of Sussex.
Why work here
Our university is situated off the A27, next to the beautiful South Downs where you will enjoy everything that our 150-acre campus has to offer. We are accessible by public transport; Falmer train station is a five-minute walk to campus and several bus stops are located within campus. We also have dedicated cycling paths and encourage our staff to use these with our offering of a cycle to work scheme.
Sussex is a renowned, multi-accredited, research-led International University and this is only possible because of the people that work here. Whether you are a member of Faculty, part of a Professional Services team or a Student, it’s our people that make us great and we want you to be part of that.
Find Out More About Our Reward And Benefits Package.
Find out about our equality, diversity and inclusion.
Further Key Information
Please contact Cyndy Gould (Cyndy.Gould@sussex.ac.uk) for informal enquiries.
The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds.
Eligibility
Visa Sponsorship Queries: This role may be eligible for sponsorship under the Skilled Worker route. The assigned SOC code is 4132 Pensions and insurance clerks and assistants. The role may only be eligible if the candidate holds an existing Skilled Worker sponsorship which began before 4 April 2024.
The University requires that work undertaken for the University is performed in the UK.
As Senior Pensions Co-ordinator, you will play a key role in the delivery of the University's pension administration service, acting as the first point of contact for a wide range of pension-related enquiries. You will work closely with colleagues across HR and Payroll, pension scheme providers, trustees and University employees to ensure pension processes are delivered accurately, efficiently and in line with legislation and scheme requirements.
You will coordinate a range of pension activities, support communications to scheme members, maintain accurate records and provide guidance on pension procedures and regulations. The role also involves producing reports, monitoring service delivery, contributing to process improvements and helping ensure compliance with relevant pension legislation.
This is an excellent opportunity for an experienced pensions professional who enjoys working collaboratively, providing expert advice and making a positive contribution to the employee experience.
About You
You will have experience in pension administration and a strong understanding of UK pension legislation and employer compliance requirements. You will be confident managing a varied workload, balancing competing priorities and working independently while contributing effectively as part of a small, supportive team.
You will possess excellent communication and customer service skills, enabling you to explain complex pension information clearly to a wide range of stakeholders. Strong organisational skills, attention to detail and the ability to maintain accurate records are essential. You will also be comfortable using IT systems and Microsoft Office applications to manage information and produce reports.
A relevant pensions qualification, experience within a university or similar organisation, and knowledge of UK tax and National Insurance legislation would be advantageous.
About Our Division
Our HR Division is all about our people. We provide advice and support to Divisions & Schools and our teams are dedicated to working in partnership to achieve positive outcomes for our university, colleagues, and Students alike. Commitment to expanding further into our People Strategy is our focus, and our continued pledge to provide an inclusive and positive working environment will put us at the forefront of becoming an Employer of Choice.
We want our people to grow, therefore, we continue to strive for innovative ways in which we can support and develop careers and aspirations.
Please find further information regarding the division at Human Resources: University of Sussex.
Why work here
Our university is situated off the A27, next to the beautiful South Downs where you will enjoy everything that our 150-acre campus has to offer. We are accessible by public transport; Falmer train station is a five-minute walk to campus and several bus stops are located within campus. We also have dedicated cycling paths and encourage our staff to use these with our offering of a cycle to work scheme.
Sussex is a renowned, multi-accredited, research-led International University and this is only possible because of the people that work here. Whether you are a member of Faculty, part of a Professional Services team or a Student, it’s our people that make us great and we want you to be part of that.
Find Out More About Our Reward And Benefits Package.
Find out about our equality, diversity and inclusion.
Further Key Information
Please contact Cyndy Gould (Cyndy.Gould@sussex.ac.uk) for informal enquiries.
The University of Sussex values the diversity of its staff and students, and we welcome applicants from all backgrounds.
Eligibility
Visa Sponsorship Queries: This role may be eligible for sponsorship under the Skilled Worker route. The assigned SOC code is 4132 Pensions and insurance clerks and assistants. The role may only be eligible if the candidate holds an existing Skilled Worker sponsorship which began before 4 April 2024.
The University requires that work undertaken for the University is performed in the UK.
Education
Professional Certificate
Skills
Pension AdministrationUK Pension LegislationEmployer CompliancePension Scheme CoordinationCustomer ServiceStakeholder CommunicationWorkload ManagementPrioritisationRecord KeepingReport ProductionService MonitoringProcess ImprovementMicrosoft OfficeAttention To Detail