Senior Manager, Technical Solutions Management
Requirements
Requires 10+ years in customer-facing technical roles with cloud or infrastructure customers and 5+ years leading teams, including senior individual contributors. Candidates should have experience with executive customer relationships, cloud infrastructure fundamentals, scalable team processes, and strong communication; GPU, HPC, AI/ML, and international team leadership experience are preferred.
Job Description
We're proud to be a Living Wage accredited Employer.
What You'll Do
The Field Engineering organization at CoreWeave supports the customers running some of the largest AI workloads in the world. Technical Solutions Management owns the technical relationship with our strategic customers: we're the people their engineering leaders call first, and the people who get CoreWeave's delivery, operations, support and engineering teams moving for them.
About The Role
As a Senior Manager of Technical Solutions Management, you'll build and lead the TSM team for a region: US East from our Livingston office, or EMEA from London, which also covers our customers in Asia-Pacific. Your team owns the technical relationship with some of CoreWeave's most strategic customers, and you'll make sure every one of them has a strong technical owner from contract onward.
You'll hire and grow the team, run the operating rhythm that keeps every account healthy, step into the most critical escalations, and hold executive relationships with the region's largest customers. You report to the Director of Technical Solutions Management and work closely with sales, Specialist Field Engineering, operations, support and engineering leaders.
In This Role, You Will
- Build and lead the regional TSM team: hiring, onboarding, coaching, career growth and performance, across senior, staff and early-career TSMs.
- Make sure every strategic customer in your region has the right technical owner, and balance books as accounts grow.
- Run the operating rhythm: weekly account health reviews, risk and escalation handling, and clear reporting to leadership.
- Own the most critical escalations, and build executive relationships with the region's largest customers.
- Partner with regional sales and Specialist Field Engineering leaders on account strategy, and with Fleet Operations, Capacity, support and engineering on delivery.
- Improve how TSMs work: playbooks, tooling and metrics that let the team scale while keeping quality high.
- Carry customer needs and trends from your region into Product and Engineering.
- 10+ years in customer-facing technical roles such as technical account management, technical solutions management, solutions architecture, customer success engineering, support or delivery leadership, with cloud or infrastructure customers.
- 5+ years leading teams, including hiring, developing and managing the performance of senior individual contributors.
- Experience owning executive relationships with large, technically sophisticated customers.
- Working knowledge of cloud infrastructure: compute, networking, storage and Kubernetes. Enough depth to be credible with customer engineering leaders.
- A track record of building the processes, metrics and operating rhythm that let a team scale.
- Excellent written and verbal communication, including presenting complex technical situations to executives.
- Travel up to 30%.
- Experience with GPU, HPC or AI/ML infrastructure.
- Experience leading teams across multiple countries or time zones.
- Experience at a hyperscaler, GPU cloud, or AI hardware or systems vendor.
- You measure yourself by how well your team does.
- You give customers and leadership bad news early, with a plan.
- You can tell the interesting problem from the urgent one, and help your team see the difference.
- You like building the playbook while you're
To fulfill our obligation to protect client data, successful applicants offered employment with CoreWeave will be required to complete a basic criminal record check, conducted in compliance with GDPR. Employment offers are conditional upon receiving satisfactory check results.
What We Offer
In addition to a competitive salary, we offer a variety of benefits to support your needs, including:
- Family-level Medical Insurance
- Family-level Dental Insurance
- Generous Pension Contribution
- Life Assurance at 4x Salary
- Critical Illness Cover
- Employee Assistance Programme
- Tuition Reimbursement
- Work culture focused on innovative disruption
Equal Opportunity
CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
Recruitment Agencies
CoreWeave does not accept speculative CVs. Any unsolicited CVs received will be treated as the property of CoreWeave and your Terms & Conditions associated with the use of CVs will be considered null and void.
Any unsolicited CVs sent by your company to us – that is to say, in any situation where we have not directly engaged your company in writing to supply candidates for a specific vacancy – will be considered by us to be a “free gift”, leaving us liable for no fees whatsoever should we choose to contact the candidate directly and engage the candidate’s services, and will in no way establish any prior claim by your company to representation of that candidate should the candidate’s details also be submitted by any other party.
Export Control Compliance
This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C.
- 1157, or (iv) asylee under 8 U.S.C.
- 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
When you apply to a job on this site, the personal data contained in your application will be collected by CoreWeave UK Ltd. (“Controller”), which is located at
Phosphor (6th Floor), 133 Park Street, London, SE1 9EA
and can be contacted by emailing careers.eu@coreweave.com. Controller’s data protection officer can be contacted at privacy@coreweave.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of (i) Regulation (EU) 2016/679 (General Data Protection Regulation (“GDPR”) and (ii) the GDPR as it forms part of the laws of the UK (“UK GDPR”), as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. With respect to transfers originating from the UK or the European Economic Area ("EEA") to a country outside the UK or the EEA, we implement the appropriate transfer mechanism(s) and other appropriate solutions to address cross-border transfers as required by applicable law. You may request a copy of the suitable mechanisms we have in place by contacting us at privacy@coreweave.com
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Where permitted by applicable law, we may also retain your personal data for a limited period after the recruitment process ends in order to consider you for future job opportunities, respond to legal claims, or comply with record-keeping obligations. Under the GDPR and the UK GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with the relevant supervisory authority: (i) A list of Europe’s data protection authorities can be found here; and (ii) for the UK, this is the Information Commissioner's Office.
For additional information, please see our Privacy Policy.
Skills
About CoreWeave
CoreWeave is The Essential Cloud for AI. Built for pioneers by pioneers, CoreWeave delivers a fully-integrated platform of technology and teams that enables innovators to move at the pace of innovation, building and scaling AI with confidence. Trusted by 9 of the 10 leading AI labs, startups, and global enterprises, CoreWeave serves as a force multiplier by combining superior infrastructure performance with deep technical expertise to accelerate human discovery. Established in 2017, CoreWeave completed its public listing on Nasdaq (CRWV) in March 2025.
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