Hays
Senior Export Account Manager
Requirements
Candidates need experience in export sales, export account management, or international customer management, along with knowledge of export procedures, logistics, and shipping documentation. Strong commercial negotiation, customer relationship, communication, and organizational skills are required, as is a full UK driving licence; manufacturing or technical product experience, SAP, European languages, and people-management experience are desirable.
Job Description
SENIOR EXPORT ACCOUNT MANAGER - HULL 55K
Are you an experienced export professional with a strong understanding of international logistics, export documentation and customer account management?We are recruiting for a Senior Export Account Manager to join a successful international manufacturing business. This is a varied and hands-on role where you'll take ownership of established customer relationships across the UK and European markets, working closely with production, technical and operations teams to ensure exceptional customer service and continued business growth.
This is an ideal opportunity for someone who enjoys combining commercial account management with practical export and logistics expertise.
As Senior Export Account Manager, you will be responsible for managing key customer accounts, distributors and agents across multiple international territories. You'll play a key role in maintaining existing business, identifying opportunities for growth and ensuring smooth delivery of products worldwide.
Responsibilities include:
- Managing and developing customer relationships across UK and international markets
- Negotiating pricing, payment terms and delivery agreements
- Coordinating export shipments and resolving international logistics challenges
- Preparing and overseeing export documentation and invoice processing
- Working closely with production, technical and operational teams
- Producing monthly sales reports and annual budgets
- Managing one direct report within the sales office
- Supporting and developing relationships with agents and distributors
- Identifying opportunities to increase revenue across existing accounts
- Travelling internationally to visit customers, agents and distributors
What We're Looking For Essential
- Previous experience in export sales, export account management or international customer management
- Knowledge of export procedures and international logistics
- Experience producing export documentation and shipping paperwork
- Commercial awareness and strong negotiation skills
- Excellent relationship-building and customer-facing experience
- Ability to work across departments and manage multiple priorities
- Full UK driving licence
Desirable
- Experience in manufacturing, engineering or technical products
- SAP experience
- European language skills such as French, German or Spanish
- Experience managing or mentoring colleagues
You'll be a proactive, commercially minded professional who is equally comfortable discussing customer requirements in the boardroom as you are working closely with production teams on operational matters.You will have:
- A hands-on approach
- Strong communication and influencing skills
- Confidence dealing with international customers and agents
- The ability to analyse data and identify growth opportunities
- A collaborative team-focused style
- A willingness to travel internationally when required, which will be 15% of this role
What's On Offer?
- Opportunity to join a well-established international manufacturing business
- Varied role combining export, logistics and account management
- Long-term career development opportunities
- International travel
- Supportive and collaborative working environment
If you have experience in export logistics, international trade or account management and have export experience and want a role where you can genuinely influence customer growth and business performance, we'd love to hear from you.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Managing and developing customer relationships across UK and international markets
Negotiating pricing, payment terms and delivery agreements
Coordinating export shipments and resolving international logistics challenges
Preparing and overseeing export documentation and invoice processing
Working closely with production, technical and operational teams
Producing monthly sales reports and annual budgets
Managing one direct report within the sales office
Supporting and developing relationships with agents and distributors
Identifying opportunities to increase revenue across existing accounts
Travelling internationally to visit customers, agents and distributors
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Skills
About Hays
At Hays, we believe that the right job can transform a person's life - and the right person can transform a business. From career‑defining opportunities to complex workforce strategies, we connect ambition with opportunity - helping people and organisations reimagine what’s possible. Every year we place over 200,000 professionals into new roles. Whether it’s a permanent role or a temporary contract, our specialist consultants provide tailored advice and market intelligence to accelerate careers, from emerging talent to executive leadership. For organisations, our expert teams build recruitment and workforce solutions shaped by real-time market insights, local expertise and the scale of a world leading specialist in white collar hiring. With operations in 30 countries, over 200 offices and 9,500 colleagues worldwide, we fill around 1,000 roles every working day. The future of work isn’t something we’re waiting for. We’re creating it every day.