Senior ER Advisor

Senior Employee Relations (ER) Advisor

Full - Time - HR Services

Salary: Competitive

Location: 310 Broadway, Salford M50 2UE

We’re looking for a confident and people‑focused Senior ER Advisor to join our ER Services team. If you enjoy helping managers navigate tricky situations, keeping things fair and compliant, and making a real difference to how people experience work, this role is for you.

You’ll be the go‑to expert for ER advice across a multi‑site operation, supporting managers remotely with clear, practical guidance on everything from investigations and grievances to absence, suspensions and TUPE. You’ll also play a key part in keeping our processes running smoothly and ensuring cases move at pace.

Key Responsibilities:

• Giving managers straightforward, compliant ER guidance on disciplinary, grievance, absence, investigations and general casework.
• Handling escalated queries from HR Services and logging everything accurately in the CSM system.
• Helping managers prepare for meetings, understand their responsibilities and follow the right process.
• Producing accurate invite and outcome letters, checking details with ER Specialists when needed.
• Supporting TUPE processes and working with the wider team to keep transfers on track.
• Facilitating mediation sessions to help resolve workplace issues.
• Keeping a close eye on suspension cases to minimise cost and ensure timely progress.
• Completing redundancy calculations and supporting the admin that goes with them.
• Staying up to date with employment law, policy changes and segment‑specific requirements.
• Pitching in with other HR Services teams during busy periods or project work.
• Maintaining secure, accurate records in line with data protection requirements.

Essential Skills:

• Experience providing remote ER support across multiple sites.
• Strong understanding of employment legislation and HR policies.
• The ability to juggle a high‑volume caseload while staying organised and calm.
• Clear, confident communication written and verbal.
• A practical, problem‑solving mindset and a customer‑focused approach.
• Solid Microsoft Office skills.

Desirable:

• Experience in a Shared Service or busy HR environment.
• Knowledge of HR systems like SAP HR or CRM.
• Experience working in unionised environments, including settlement agreements or Employment Tribunals.
• Some understanding of restructuring, mobilisation and TUPE.
• CIPD qualification (or working towards it).