Senior Employee Communications Advisor
Requirements
A strong background in internal or employee communications is essential for this role. Candidates should possess exceptional writing and storytelling skills, along with experience in stakeholder management and digital communication platforms.
Job Description
About the job
We are recruiting for a Senior Employee Communications Advisor to join our team in HR and Employee Communication. This role is responsible for developing and delivering employee communications content and products across several internal channels, in line with the communications and engagement strategy.
The post holder will be responsible for ensuring colleagues receive useful and timely information to support them in their work and help them understand the role they play in delivering National Highways’ objectives.
Please note this position is for a 23 month fixed term contract and can be based from our Birmingham, Leeds, Warrington or Manchester office with an expectation of at least 2 days in the office a week. Travel to our Birmingham office will also be required at least once a month.
Reporting to the Employee Communication Channels Manager, you’ll play a key role in delivering effective and engaging communications, that help to keep colleagues informed and connected. You’ll be working alongside a team of Senior Employee Communication Advisors to help manage and develop our employee communication channels, create and deliver compelling content and support the planning of key events. You'll also work closely with our Employee Communication Business Partners and other stakeholders to ensure communications are clear, timely, targeted and measurable.
In this role, you’ll:
- Create, edit and publish content across a range of employee communication channels, including our intranet, weekly colleague newsletter, and other digital platforms.
- Partner with Employee Communication Business Partners and other stakeholders to provide communication advice and support across business priorities and projects.
- Plan and deliver employee communication content and campaigns that inform, engage and support colleagues.
- Use data and feedback to measure and evaluate effectiveness and continuously improve our communication channels and content.
- Coordinate and support the delivery of colleague and leadership events, from regular leadership meetings through to conferences.
- Identify opportunities to enhance our channels and introduce new approaches that improve colleague engagement and reach.
About you
- A strong background in internal/employee communication is essential. A degree or professional qualification in journalism or communications is desirable.
- Exceptional writing, editing and storytelling skills with the ability to craft clear, engaging, measurable content that is targeted and tailored to different audiences.
- Excellent stakeholder management skills and the ability to build and maintain effective relationships with colleagues at all levels
- Confident using digital communication channels and platforms (such as Office 365, SharePoint etc) with experience of using data and insight to evaluate and improve communication.
- A proactive and organised approach with the ability to manage multiple priorities while maintaining a high level of attention to detail.
About us
At National Highways, we manage and improve England’s motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customer and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.
Our HR & Employee Communication directorate includes a wide range of services to support our people to be the best they can be, and to enable the organisation to achieve its purpose of connecting the country.
We're fully committed to making National Highways a great place to work. We want an inclusive culture where our people feel informed, motivated, engaged - and always reaching for high levels of performance.
We’re also building our company's resilience, making it better prepared for the future - and we're always striving to improve our day-to-day services.
External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.
We are committed to creating a diverse environment and welcome applicants from all backgrounds.
Why you should join us
At National Highways we believe in a connected country. We are passionate about creating a culture where colleagues feel connected, included and enjoy greater wellbeing to achieve this. We’re proud that as an organisation we are continually striving to do better and actively encourage and support our colleagues to do the same with their careers.
So, if you put safety first, take ownership of your work, show passion for what you do, work effectively in a team, and demonstrate integrity in how you do it – then you’ll be a great fit for our organisation.
A connected and sustainable working approach has been adopted across National Highways. For some roles, this means being able to work in a hybrid way spending up to 60% of time working from a remote location such as home.
We offer many different ways to work flexibly and we’re open to discuss part-time working, job shares, and flexible start and finish times.
Please wait until the interview stage before asking us about flexibility, and we will explore what is possible.
Our benefits package
- Our total reward package includes basic salary, the potential for a performance related bonus
- Contributory pension scheme with employer contribution of up to 10%
- Annual Leave starting at 26 days (plus Bank Holidays) rising by 1 day each year up to 31 days (plus Bank Holidays)
- Flexible hours and an approach driven by connected and sustainable working which includes hybrid working
- Life assurance of 4 times annual salary
- Health and wellbeing support, including an Employee Assistance Programme, available 24/7 365 days and network of mental health first aiders. Plus access to a wellbeing app to enhance your self-care 24/7, Occupational health service and flu vaccines
- A cycle to work scheme for the purchase of a bicycle and equipment for healthy, low carbon travel
- Significant investment in your career development, through learning and development, talent management, coaching, mentoring and on job experience
And we are
- Family friendly with enhanced maternity leave and pay, paternity leave (15 days), shared parental leave, adoption leave. Plus access to financial support for holiday play schemes and paid special leave (up to 5 days pa), eg for caring responsibilities
- Money friendly with access to a discounts platform including over 3000 discounts for supermarkets, eating out, leisure, holidays. Alongside a financial wellbeing programme
- Community friendly – offering paid leave to volunteer, 3 days basic/year
If you are successful, it is key to know all offers of employment are subject to satisfactory completion of our pre-employment checks which include:
- Right to work check
- 3 year employment history references
- DBS criminal record check
- Social media and adverse journalism check
- Driving licence check (if applicable)
- Fit to work questionnaire (for all), followed by a medical check (if applicable)
- Qualifications and/or professional membership check (if applicable)
And finally
We reserve the right to close before the advertisement expires.