Hexaware Technologies
Senior Consumer Researcher
Requirements
The role requires an experienced research professional able to manage the full research lifecycle and apply both qualitative and quantitative methodologies. Experience with digital products, AI or conversational experiences, US consumer research, and platforms such as UserTesting is particularly sought; financial services or insurance experience is ideal.
Job Description
- An experienced research professional capable of managing research end to end, including research design, qualitative and quantitative methodologies, usability testing, fieldwork, analysis and stakeholder debriefs.
We particularly need experience in digital products, AI/conversational experiences, US consumer research and platforms such as UserTesting, ideally with a financial services or insurance background.
Skills
About Hexaware Technologies
Hexaware is a global technology and business process services company driven by a singular purpose to create smiles through great people and technology. We combine AI-led engineering, deep industry expertise, and human ingenuity to help enterprises remove friction from their technology and business operations. Our Zero Friction Enterprise™ approach addresses challenges across legacy systems, cybersecurity, software delivery, IT operations, and licensing. Powered by Zerovity™, our AI delivery layer, and underpinned by Infinite Trust, we help organizations reduce complexity, improve efficiency, and accelerate innovation. The human expertise behind this approach comes from thousands of Hexawarians across offices spanning the globe. Investing in their skills and professional growth is central to how we deliver, while our focus on inclusion and opportunity extends beyond the workplace. Through our CSR initiatives, we support education, digital inclusion, healthcare, and livelihoods wherever we operate. That same sense of responsibility also informs our approach to sustainability, including our commitment to achieving net-zero emissions by 2040. Guided by our vision to be the world’s most loved digital transformation partner, we continue to pursue progress for the enterprises we serve, our people, and the communities around us. Zero Friction, Infinite Momentum.