Senior Business Analyst - Finance & Actuarial
Requirements
A background in insurance is essential, with Finance/Actuarial experience being advantageous. The role requires strong stakeholder management and communication skills, as well as the ability to translate business needs into technical requirements.
Job Description
Time Type: Full time
Worker Type: Employee
The purpose of this role is to analyse business needs, document requirements, manage stakeholders, and support testing processes to ensure successful solutions are delivered.
Senior Business Analyst - Finance & Actuarial
- London
- Permanent, Full-Time (Hybrid)
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role
As a Senior Business Analyst, you will act as the critical link between business stakeholders and technology teams, translating requirements into practical, value-driven solutions. You will partner with the business to elicit and define requirements, provide expert insight, and support the delivery of initiatives that enhance capability and drive measurable outcomes.
Working closely with technology teams, you will support the delivery of system enhancements and contribute to solution design.
Key responsibilities include:
- Work with stakeholders to implement business-led change and support business objectives
- Serve as a Subject Matter Expert (SME) for key internal stakeholders, ensuring high levels of customer satisfaction are achieved.
- Assist in the development of project documentation and best practices.
- Support end-users by ensuring thorough understanding of user requirements and providing relevant process documentation.
- Collaborate with developers and subject matter experts to develop functional specifications that design and document desired outcome of system enhancement/development
- Participate in implementation planning and support successful outcomes.
- Complete system and procedure performance testing, providing recommendations for improvement.
About You
- Background in insurance is essential
- Finance / Actuarial experience, particularly exposure to regulatory environments or Finance transformation initiatives is advantageous
- Ability to translate business needs into technical requirements and user stories
- Strong stakeholder management and communication skills
- A mindset that challenges the status quo and proposes new ideas
- Experience working closely with technology/delivery teams
- Workable understanding of process integrated with technology systems in an 'agile' framework.
- Strong organisational skills — able to manage multiple deliverables
- Business analysis, technical analysis, and process improvement experience,
- Broad level of understanding in IT, with exposure to business process re-engineering, commercial analysis, development and monitoring of SLAs, and business transformation.
- Data analysis experience.
- Process mapping experience.
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As well as the benefits below we also offer an extensive choice of other options to suit you!
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
- Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.
- Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent.
- Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad.
- Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.
- Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000.
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year, Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year
- Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee
How to Apply
If you’re looking for a career that combines your expertise and your empathy, click Apply today.
Your career. At the heart of it.
Skills:
Analytical Thinking, Business Case Development, Business Process Analysis, Communication, Critical Thinking, Customer Service, Intentional collaboration, Managing performance, Operations Management, Process Improvements, Project Delivery, Risk Management, Stakeholder Management, Strategic Planning, Waterfall Model
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Skills
About QBE Europe
At QBE we’re driven by our purpose of enabling a more resilient future. QBE is an international insurer and reinsurer headquartered in Sydney, Australia, with local presence in 26 countries. With hundreds of products and deep underwriting expertise, QBE European Operations cover most business risks. We apply our energy and determination to finding solutions to even the most complex challenges – and we’re not afraid to try something new, even if it means going against market conventions. We don't just see ourselves as an insurer, but a partner to our customers in helping to navigate uncertainty. We provide tailored solutions across commercial, personal, and specialty products, as well as risk management solutions to help individuals and businesses manage risks, build strength and embrace change. Whether it’s through our people, our deep expertise or our commitment to building strong relationships, we get to the heart of it. QBE Insurance Europe is a specialist in business insurance and is active in both the Lloyd’s and company markets. Outside of our London headquarters, we operate from seven regional centres in the UK and are present in the major European markets, Dubai, Canada and Singapore. We have an in-depth understanding of each of our chosen markets and our ability to combine local expertise with the broad knowledge of our product specialists enables us to provide innovative solutions in each territory.
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