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Infoplus Technologies UK Limited
Infoplus Technologies UK Limited

Salesforce Enterprise Architect

London On-site 10+ yrs exp IT Services and IT Consulting 458 employees
CRMSalesforcePublic SectorEnergy And UtilitiesPSS Cloud

Requirements

Requires 14 or more years of CRM experience, including at least three years in the public sector or Energy and Utilities Services domain. Candidates must have experience with PSS Cloud; Salesforce solution experience is an advantage, while GDS understanding is desirable, along with strong communication, collaboration, and business process design skills.

Job Description

  • 14+ years CRM experience with a minimum of 3 years on public sector or Energy & Utilities Services domain
  • Must have worked on PSS cloud and good to have GDS understanding.
  • CRM/Salesforce solution experience is a plus
  • Proven ability to design and optimize business processes and to integrate business processes across disparate systems.
  • Detail-oriented individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies.
  • Solid verbal, written, presentation and interpersonal skills
  • Ability to collaborate as part of a team to solve business and technical problems
  • Be the Trusted Digital Transformation Advisor for our customers
  • Thought leadership role in Public Sector/Energy & Utilities Industry. Deliver & support business process innovation workshops.
  • Leads business process redesign, roadmap planning, and identifying touch points in multi-cloud implementations.
  • Assess customers business requirements, co-create the future vision for success and map to Salesforces solutions
  • Give input to customers target architecture, phasing, roadmap and transition architecture
  • Provide domain expertise and guidance to define solution for the customers on the salesforce 360 platform
  • Work with the client to build out their CRM strategy and roadmap, enabling both quick wins and longer-term strategic goals, leveraging Salesforce Platform and supporting technology
  • Comfortable working with complex business requirements, design, and help configure the desired solution.
  • Collaborate with Technical Architects, Project teams and implementation partners to determine the solution details and value of the proposed architecture
  • Review and provide guidance on design and infrastructure blueprints, as well as proactively identify and communicate potential issues or risks


Skills

CRMSalesforcePublic SectorEnergy And UtilitiesPSS CloudGDSBusiness Process DesignBusiness Process OptimizationSystems IntegrationDigital TransformationBusiness Process InnovationBusiness Process RedesignRoadmap PlanningSolution ArchitectureSalesforce 360 PlatformStakeholder Collaboration

About Infoplus Technologies UK Limited

Infoplus Technologies UK Limited is a global IT services company focusing on Enterprise solutions and integration services consulting (SAP/Oracle), MRO Master Data Management, software development, product solutions for education segment, and IT consulting services offering outsourcing solutions to enterprises worldwide. Since inception in 2000, Infoplus has focused on a principle to maximize output for its clients and partners through cost-savings, enhanced productivity and quality. Headquartered in the United Kingdom, we help enterprises globally to plan their investments in technology, design and implement solutions that drive competitive advantage, and deliver or manage critical applications to improve business performance. Our competencies include: - SAP All-in-One Solution - Implementation, Post Implementation Support & Maintenance - Oracle E-Business Suite Support Services - iWisdom, Web Based End-to-End Solution for Educational Institutions - Custom Application Development Services - Outsourced Product Development - Web, Multimedia & Testing Services - Consulting and Augmentation Services - Master Data Management - Data Cleansing - Business as Usual Cataloging - Material inspections and plant walkdowns The Infoplus MDM offshore materials management center is the market-leader in providing high-quality, compliant MRO master data to the world's leading asset-intensive organisations. Our SAP certified offshore support centres (in India) deliver IT custom application development services cost effectively and end-to-end SAP support to SAP users worldwide. Infoplus lives up to the client's expectations in providing tailor-made client specific IT solutions and services.

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