HUGO BOSS
Sales Associate - Canary Wharf (Part Time - 32 Hours)
Requirements
Candidates should have previous experience in retail, hospitality, or customer service, with an understanding of the premium fashion industry. They should demonstrate strong communication and interpersonal skills, commercial awareness, brand knowledge, adaptability, cultural awareness, and a proactive attitude, along with a willingness to learn and develop.
Job Description
Become a brand ambassador and be part of a team that works with passion, ambition and expertise to create excellent customer experiences. Be among the first to bring our collections from the runway to the customers! Join our team and explore career opportunities that are tailor-made for you!
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
We are looking for passionate candidates to join our innovative and inspiring team at Hugo Boss. We celebrate success, work collaboratively and make the impossible possible. If you thrive in a fun yet entrepreneurial environment and have a drive to succeed - this could be the role for you.
What you can expect:
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location’s performance targets and individual KPI’s
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
- Excellent interpersonal and communication skills at all levels
- Demonstrate strong commercial acumen and brand knowledge
- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- High cultural knowledge & awareness
- Proactive and positive attitude
- Competitive salary, commission and attractive benefits
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.
Skills
About HUGO BOSS
At HUGO BOSS, we firmly believe that the passion and dedication of our employees is the essence for the successful execution of our “CLAIM 5 TOUCHDOWN” growth strategy. A strong commitment to empowering people and teams is therefore firmly anchored in “CLAIM 5 TOUCHDOWN”. In this context, our HUGO BOSS values — entrepreneurial spirit, personal ownership, team mentality, simplicity & quality, and youthful spirit — play a key role. They form the guiding principle for day-to-day cooperation and are intended to foster a spirit of mutual trust. The aim is to create an environment that enables all employees to develop their individual talents and thus directly contribute to the success of “CLAIM 5 TOUCHDOWN”. On top of that, HUGO BOSS intends to continue positioning itself as one of the most attractive employers in the fashion industry. This, in turn, should enable us to attract the best talents in the sector.