Sales Assistant

Overview

The Sales Assistant represents the Company with clients. Is a professional in the sales of premium goods and puts his/her talent to the company’s service and to the satisfaction and loyalty of every customer. Cooperates for reaching the qualitative and quantitative goals set in his/her the store.

Responsibilities

• Greet and advise our customers aiming to achieve the highest customer satisfaction.
• Responsible of developing the sale
• Supplies for and maintains a high level of customer service
• Retain our customers 
• Turns every touch point with customers into a positive situations, always promoting Brand image
• Executes the follow up of clients' requests
• Cooperates with colleagues to create a positive atmosphere in the store and cultivates own performance level.
• Receives and displays the products according to the established procedures and guidelines.
• Actively contributes to teamwork 
• Ensure the proper management of stock and inventories 
• Manages claims (returns and exchanges) with the manager’s support
• Contribute to the cleanliness of the shop, constantly maintaining a tidy working place.

Qualifications

• Fluent in English, both spoken and written. Other languages are a plus
• Excellent presentation and communication skills
• Excellent interpersonal and teamworking skills
• Aligned with Brand identity and detail - oriented
• Positive attitude about the company, organization, product ... 
• Pride in the art of selling with relevant experience
• Good stress management, flexibility and adaptability
• Excellent energy level, consistency and dynamism