Robotics Performance Engineer
Requirements
A technical degree in engineering, robotics, computer science, or a similar field—or equivalent hands-on experience—is required; robotics experience is welcome but not essential. Candidates should be confident with Linux and command-line tools, willing to learn ROS, methodical in troubleshooting, calm under operational pressure, and clear in written communication.
Job Description
Robot Performance Engineer
Wallingford, Oxfordshire (Hybrid)
Permanent
At Dexory, we're developing advanced software powered by cutting-edge robots that are transforming the very face of global logistics. With infectious enthusiasm, our unique blend of disciplines work in harmony to produce results at pace. From hardware and manufacturing to software, AI and commercial, we're one team – one heart – that beats, learns and grows together.
We're only interested in the best ideas, no matter where they're from. We're doers. Game-changers.
Out-of-the-box thinkers who put merit before all else. A group of ambitious and disciplined individuals who are passionate about turning theory into rubber, metal and results.
Purpose. Be the person who actually fixes the robot, and writes down how.
Responsibilities
- Take robot issues from L1 and monitoring; triage, diagnose and resolve.
- Work directly on robots: read logs, inspect ROS topics and services, interact with CAN, check and change configuration, disable sensors where safe, restart services; request a version rollback from V&V when a release is implicated.
- Investigate connectivity problems, mapping and annotation issues, tower faults, and mission or deployment failures.
- Know when to stop. Escalate to L3 or Engineering with a clean, evidenced handover - what you saw, what you tried, what you ruled out.
- Write and maintain a playbook for every repeat issue you resolve, so the next person does not start from scratch.
- Train and support L1, Deployment and Service so fewer issues need to reach you; keep the knowledge centre and post-release digest current.
- Feed recurring problems to Fleet Reliability so they are fixed permanently rather than handled repeatedly.
You'll need
- A technical degree in engineering, robotics, computer science or similar, or equivalent hands-on experience; robotics exposure welcome but not essential.
- Linux and command-line confidence; willingness to learn ROS quickly.
- A structured troubleshooting instinct: form a hypothesis, test it, discard it, move on.
- Calm under operational pressure - robots fail at inconvenient times and people will be waiting.
- Clear written communication - the playbook matters as much as the fix.
Education
Skills
About Dexory
Dexory puts supply chain leaders and warehouse teams in proactive command of their operations, making daily firefighting a thing of the past. Combining autonomous robotics, Physical AI and digital twins, our full stack solutions continuously capture what’s physically happening on the floor, giving every shift, at every site, a live view of operations. Because better decisions start with ground truth. We then turn that real-time visibility into actionable intelligence,helping logistics teams make the right move and at the right time. The result: an intelligent, adaptive and highly-productive warehouse. Dexory is trusted by global logistics providers, including GXO, DHL, and NFI; manufacturers, including Stellantis, Samsung and GE Appliances; customers across retail, pharmaceuticals and eCommerce.
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