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QBE Europe
QBE Europe

Reserving Manager - European Operations

London Hybrid 10+ yrs exp Insurance 1,528 employees
Actuarial ReservingGeneral InsuranceStakeholder ManagementTeam ManagementAnalytical Thinking

Requirements

Applicants must be fully qualified actuaries with significant General Insurance experience, strong reserving expertise, and experience managing teams and engaging senior stakeholders. They should have strong analytical and communication skills, commercial awareness, operational leadership experience, and proficiency in Python, SAS, SQL, and VBA.

Job Description

Primary DetailsTime Type: Full timeWorker Type: Employee

Reserving Manager – European Operations

Full Time / Permanent

Leeds or London / Hybrid

About QBE

At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.

We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.

What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.

Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.

The opportunity

This Reserving Manager position plays a key role in supporting the EO Actuarial Reserving function. Reporting to the Senior Manager – Reserving & Partnering, you’ll combine exceptional stakeholder engagement with deep actuarial expertise to influence business strategy, drive modernisation initiatives, and ensure robust reserving practices throughout the organisation.

Acting as a key link between Actuarial, Finance, Planning, Pricing, QBE Capital, Underwriting/Claims and QBE Group, the role is critical in aligning reserving activities with strategic priorities, enhancing collaboration, and delivering insights that create measurable value for QBE.

Your new role

  • Strategic Alignment: Maintain consistency in assumptions across Reserving, Planning, Capital Modelling, and Pricing including partnering with other Group Divisions where required. Partner with QBE Capital to achieve Division-led reserving goals and support Group Actuarial in deepening understanding of reserving results.
  • Governance & Reporting: Oversee valuation processes, prepare Audit Committee reports, RITC documentation, Board papers, and Group reports, ensuring accuracy and compliance.
  • Portfolio Collaboration: Work with Planning & Performance, Pricing, and Product Leaders to embed reserving analysis into decision-making and optimise capital utilisation.
  • Business Partnering & Stakeholder Engagement: Build and maintain strong relationships across Finance, Planning, Pricing, Capital, Underwriting, Claims, and Group functions, acting as a trusted advisor on reserving matters. Facilitate collaboration, challenge constructively, and translate technical insights into clear business recommendations that support strategic decision-making and delivery of organisational objectives.
  • Continuous Improvement & Modernisation: Champion continuous improvement initiatives across reserving processes, systems, and governance frameworks, driving efficiencies, enhancing controls, and improving insight generation. Support the development of team capability and embed a culture of learning, innovation, and knowledge sharing.
  • Leadership: Lead and develop actuarial team members, build strong stakeholder relationships, and drive improvements in operational efficiency and customer focus.

About You

We’re looking for someone who is:

  • Fully qualified actuary with significant General Insurance experience in a relevant business area.
  • Strong experience in reserving and wider actuarial disciplines.
  • Experienced in team management and stakeholder engagement at senior levels.
  • Skilled in data analysis and proficient in Python, SAS, SQL, and VBA.
  • Commercially aware, collaborative, and able to influence strategic decisions.
  • Experienced in corporate or consulting environments, with a focus on general insurance.
  • Experience in leading operational processes and providing technical analysis insights.
  • Strong analytical and problem-solving skills, along with clear written and verbal communication abilities.
  • Experience working with senior management and professionals in the industry.

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:

30 days holiday a year with the option to buy up to 2 additional days. 

Flexible working -balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. 

Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. 

Private medical insurance – we fund fully comprehensive private medical cover for you and all the family.  

Family friendly policies – we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. 

Short term remote work abroad -you can request up to 20 days per year to work remotely from certain locations abroad. 

Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own. 

Cycle-to-Work – benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000. 

To find out more visit our   Rewarding our people - QBE European Operations

Awards & Recognition

We value our employee’s experience with us and are proud to have been recognised for the following awards:

General Insurer of the Year 2026 at the British Insurance Awards

Winner of Excellence in Diversity, Equity & Inclusion Award 2025 at the Insurance Business Australia Awards for our Respect@QBE program

Insurance Post British Insurance Awards 2025: Winner: Commercial Lines Insurer of the Year,

Winner: Reinsurer of the Year - QBE Re, Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year, Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance

AXCO Global Insurance Awards 2024 Winner: Network Management of the Year 

Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer 

UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year 

Working Dads Employer Awards 2023 Winner: Parental Policies Award 

Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employee

You can view all our awards here  

Apply now and let’s make it happen!  

If you’re looking for a career that combines your expertise and your empathy, click Apply today.

Your career. At the heart of it.  

Skills:

Actuarial Science, Analytical Thinking, Conflict Resolution, Critical Thinking, Financial Products, Intentional collaboration, Managing performance, Performance Management (PM), Problem Solving, Project Scoping, Risk Management, Sound Judgment, Stakeholder Management, Statistical Analysis Software (SAS), Team Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

Education

Professional Certificate

Skills

Actuarial ReservingGeneral InsuranceStakeholder ManagementTeam ManagementAnalytical ThinkingCritical ThinkingProblem SolvingConflict ResolutionFinancial ProductsRisk ManagementStatistical Analysis Software (SAS)PythonSQLVBAPerformance ManagementProject Scoping

About QBE Europe

At QBE we’re driven by our purpose of enabling a more resilient future. QBE is an international insurer and reinsurer headquartered in Sydney, Australia, with local presence in 26 countries. With hundreds of products and deep underwriting expertise, QBE European Operations cover most business risks. We apply our energy and determination to finding solutions to even the most complex challenges – and we’re not afraid to try something new, even if it means going against market conventions. We don't just see ourselves as an insurer, but a partner to our customers in helping to navigate uncertainty. We provide tailored solutions across commercial, personal, and specialty products, as well as risk management solutions to help individuals and businesses manage risks, build strength and embrace change. Whether it’s through our people, our deep expertise or our commitment to building strong relationships, we get to the heart of it. QBE Insurance Europe is a specialist in business insurance and is active in both the Lloyd’s and company markets. Outside of our London headquarters, we operate from seven regional centres in the UK and are present in the major European markets, Dubai, Canada and Singapore. We have an in-depth understanding of each of our chosen markets and our ability to combine local expertise with the broad knowledge of our product specialists enables us to provide innovative solutions in each territory.

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