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Sapiens

Regional Hub Lead

United Kingdom Hybrid 5-10 yrs exp
Team managementCoachingStaffingPerformance managementTechnical leadership

Requirements

Requires experience leading technical or customer-facing engineering teams and deploying AI, data, or software into complex enterprise environments. Candidates must be decisive regarding performance and capable of maintaining high hiring standards.

Job Description

Sapiens has something truly unique. Over 40 years, we’ve built deep insurance expertise that no-one else can replicate. Combined with the power of SapiensAIP that knowledge gives us an extraordinary opportunity to transform how insurance works, and to help build the autonomous insurer of tomorrow. 

This is where Advance the Possible comes in. It isn’t a programme or a new strategy. It’s our DNA. It’s about how we think, work and challenge ourselves every day. It means moving with greater urgency, questioning old ways of working and creating better outcomes for our customers.  Go to https://sapiens.com to find out more.  
Come and join us now!  

Location: Regional (EMEA & APAC) 

Job Purpose: 

Manage a geographical hub of Value FDEs and AI-FDEs, keeping every pair deployed, productive and anchored on production value. A smaller version of the Regional Lead, focused primarily on managing resources: coaching, staffing, bench and adoption. 

Interfaces and Boundaries:

Reports to the Regional Lead, who owns client and delivery leadership, operational strategy and the interface across regions. The Pod Office owns global capacity, hiring, standards and knowledge management. Hubs: UK (two, London), DACH and MEA under UK, Europe and MEA; US under North America - advertised separately. APAC has no Hub Lead; its pods sit with the Regional Lead. Works with account teams, Delivery Squads, and the Bengaluru engineers who back pods.
  • Led technical or customer-facing engineering teams; credible with both AI-FDEs and Value FDEs.
  • Experience deploying AI, data or software into complex enterprise customers.
  • Decisive on performance and willing to hold the bar.

How Success is judged:

  • Time to productive pod deployment and production value in the hub.
  • Hiring quality and retention; bench utilisation on customer work.
  • Reuse contribution and customer handoff quality.

What we offer: 

  • Total target cash at the top quarter of the market, with a variable part tied to the value your pods deliver. 
  • A team you build from the start, in a model that is new to the insurance industry. 
  • Work on SapiensAIP with insurers in every major market.
  • Coaching: recruit, onboard, coach and retain the FDEs in your hub; protect the hiring bar.
  • Staffing: deploy pairs onto qualified accounts and pods in your geography, within the regional and global capacity plan; manage travel and succession.
  • Bench: keep bench time low and put it to use on customer work.
  • Adoption: drive production adoption, customer self-sufficiency and reuse of patterns into the shared catalogue.
  • Make every pod in the hub run the common loop from idea to production.
  • Escalate product gaps to the Regional Lead and R&D; work cleanly with each account's BVDE and PDE.

Skills

Team managementCoachingStaffingPerformance managementTechnical leadershipCustomer-facing engineeringAI deploymentData deploymentSoftware deploymentResource managementStrategic planningStakeholder management