Requirements
Candidates should possess outstanding customer service and communication skills, along with proficiency in Microsoft Office. Previous administrative or receptionist experience within the healthcare sector is preferred.
Job Description
Job Advert
Receptionist
Buckshaw Hospital - Chorley
Full Time – 37.5 hours per week
Buckshaw Hospital is a day case facility that provides first class private healthcare for patients with health insurance, patients who are self-paying for treatment or NHS patients exercising choice through the e-referral system. The facility is an extension of services offered by Euxton and Fulwood Hall Hospitals.
Your main duty is ensuring that our patients have a positive customer experience when visiting Buckshaw Hospital. You will deal with all patient enquiries, give advice and guidance on the patient procedure during their appointment. There will also be Administration duties that form part of the role as well as answering calls and passing on information to our departments.
The successful Candidate will be required to work between the hours of 7am to 9pm Monday to Friday with occasional weekends.
What you’ll bring with you:
Outstanding professional customer service and inter-personal skills
Friendly, outgoing personality
Flexibility and adaptability to cover the needs of the department
Excellent communication and professional telephone skills
Administrative and receptionist experience within the healthcare sector (preferable)
Proficiency in Microsoft Office and willingness to learn additional software
Excellent attention to detail
Good time management skills
Why join us?
At Ramsay Health Care UK, our people are at the heart of our success. Our benefits are designed to support your wellbeing, work-life balance and career development, because we’re people caring for people:
Health, Wellbeing & Financial Security
Private Medical Cover, with the option to add your partner and dependants
Discounted Bupa Dental Insurance
Life Assurance (Death in Service) x3 your base salary
Private Pension, with Ramsay matching up to 5% after a qualifying period
Employee Assistance Programme
Work–Life Balance
25 days annual leave + bank holidays, with the option to buy or sell additional days
Flexible shift patterns, where possible
Family friendly policies including enhanced parental leave
Volunteer leave to support causes that matter to you
Career Development & Recognition
Training and Development via the Ramsay Academy to support your career development
Colleague recognition programme to celebrate our people
Lifestyle & Everyday Perks
Access to our benefits platform, offering a wide range of discounts
Cycle2Work scheme
Subsidised staff restaurant, where possible
Free parking on site, where possible
About Us:
Ramsay Health Care UK is a well-established global hospital group with over 60 years’ experience. We are a global provider operating in 8 countries with 88,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
We care. It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964. “The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to safeguarding and promoting the welfare of adults, children and young people at risk. We expect all employees to share this commitment and behave in a way that supports it. All successful candidates will be provided with safeguarding training appropriate to their role.