Programme Director - Insurance Core Platforms
Requirements
Proven experience leading large-scale, enterprise-wide transformation programmes, ideally involving core platform or PAS modernisation is required. Strong understanding of the insurance or financial services landscape, with experience operating in complex, regulated environments is essential.
Job Description
Time Type: Full time
Worker Type: Employee
Programme Director – Insurance Core Platforms (ICP)
London
Full-time
12 month Fixed Term Contract
The Opportunity
What if you could lead one of the most critical transformation programmes in the insurance industry today?
This is a unique opportunity to take ownership of our Insurance Core Platforms (ICP) programme – a multi-year technology modernisation programme at the heart of how we underwrite, price and serve our customers. You’ll shape and deliver a transformation that fundamentally improves how the business operates, with real impact on growth, efficiency and customer outcomes.
Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your new role
- Lead the end-to-end delivery of the Insurance Core Platforms (ICP) programme, shaping and executing a multi-year transformation roadmap across business, technology and operations
- Act as the single point of ownership for the core modernisation programme, ensuring alignment between strategic priorities and delivery outcomes
- Partner with senior leaders across Insurance, Technology and Transformation to translate business strategy into executable change programmes
- Drive integration across underwriting, claims, data and core systems to deliver a joined-up operating model and improved customer outcomes
- Establish and maintain robust governance, reporting and risk management frameworks, ensuring delivery confidence at Executive and Board level
- Lead the selection and management of strategic technology partners and vendors, ensuring strong commercial outcomes and value realisation
- Shape and build a high-performing delivery organisation, enhancing programme maturity and embedding a culture of accountability and continuous improvement
- Ensure the ICP programme is fully aligned to broader initiatives including Target Operating Model (TOM), Digital Trading and data strategy
- Proven experience leading large-scale, enterprise-wide transformation programmes, ideally involving core platform or PAS modernisation
- Strong understanding of the insurance or financial services landscape, with experience operating in complex, regulated environments
- Ability to operate confidently at Executive and Board level, influencing senior stakeholders and driving alignment across functions
- Demonstrated experience managing complex delivery environments, including vendor ecosystems, large budgets and multi-disciplinary teams
- Strategic mindset with the ability to translate vision into practical, deliverable plans
- Comfortable operating in ambiguous, fast-paced environments, bringing clarity, structure and momentum to complex programmes
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days
- Pension – employer contributions of 10% of your basic salary
- Private medical insurance – fully comprehensive cover for you and your family
- Short term remote work abroad – up to 20 days per year
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for multiple industry awards including:
- Insurance Post British Insurance Awards 2025 – multiple wins across Commercial Lines, Reinsurance and ESG
- AXCO Global Insurance Awards 2024 – Network Management of the Year
- Insurance Business UK 5-Star Cyber Awards 2024
Apply now and let’s make it happen!
If you’re looking for a career that combines your expertise and your impact, click Apply today.
Your career. At the heart of it.
Skills:
Business Transformation, Change Management, Coaching for success, Critical Thinking, Digital Strategy, Digital Transformation, Influencing, Intentional collaboration, Managing performance, Navigating ambiguity, Negotiation, Program Management, Stakeholder Management, Strategic Leadership, Strategic Planning
Application Close Date: 24/07/2026 11:59 PM
How to Apply:
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Skills
About QBE Europe
At QBE we’re driven by our purpose of enabling a more resilient future. QBE is an international insurer and reinsurer headquartered in Sydney, Australia, with local presence in 26 countries. With hundreds of products and deep underwriting expertise, QBE European Operations cover most business risks. We apply our energy and determination to finding solutions to even the most complex challenges – and we’re not afraid to try something new, even if it means going against market conventions. We don't just see ourselves as an insurer, but a partner to our customers in helping to navigate uncertainty. We provide tailored solutions across commercial, personal, and specialty products, as well as risk management solutions to help individuals and businesses manage risks, build strength and embrace change. Whether it’s through our people, our deep expertise or our commitment to building strong relationships, we get to the heart of it. QBE Insurance Europe is a specialist in business insurance and is active in both the Lloyd’s and company markets. Outside of our London headquarters, we operate from seven regional centres in the UK and are present in the major European markets, Dubai, Canada and Singapore. We have an in-depth understanding of each of our chosen markets and our ability to combine local expertise with the broad knowledge of our product specialists enables us to provide innovative solutions in each territory.
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