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Product Transformation & Adoption Specialist

Leicester Hybrid 2-5 yrs exp Retail 26,699 employees
Product lifecycle managementWorkflow designProcess improvementChange managementAsana

Requirements

Candidates must have previous operational experience within NEXT to understand the product lifecycle and cross-functional hand-offs. You should possess a strong efficiency mindset, excellent communication skills, and the ability to design and roll out process improvements.

Job Description

Job Description

Working Pattern: Typically 5 days in the office, with core hours flexible between 8am-6pm.

The Role

Tired of the weekly grind, endless email chains, and manual admin that steals hours out of your day? We’re building a team dedicated to fixing those exact frustration points across NEXT, and we need someone who actually knows how the product teams work to help us do it.

Sitting right at the heart of Product, your core role is to partner directly with product teams, analyse how work gets done, and eliminate time-stealers and inefficient practices across the business.

Once you spot a problem, you get to figure out the fix:

  • Is it an Asana workflow? You’ll learn to design streamlined, centralised processes and help build modern workflows in Asana to keep teams aligned.
  • Is it an AI tool, tech build, or Product Ops fix? You’ll identify where AI or system developments can strip out repetitive work and collaborate with our partners in ops and tech to bring those tools to life.
  • Is it a training gap? You’ll direct it to the right people or step in to train the team yourself.

You’ll own the journey end-to-end—from walking the floor and mapping current practices, to choosing the right solution mechanism, rolling it out, and supporting teams as they adopt better ways of working.

What You’ll Take On

  • Review Ways of Working: Work closely with Product teams across all functions to map out end-to-end workflows, pinpointing bottlenecks and time-stealers.
  • Drive Business improvement: Help replace outdated and silo’d practices with modern, consistent and best ways of working with flexibility for teams still considered.
  • Build the Right Solution: Evaluate pain points to determine whether the fix is AI automation, an Asana workflow, a system development, or a gap in knowledge and therefore build the right training.
  • Build & Configure Workflows: Learn about Asana’s capabilities to help build intuitive, standardised project environments when workflow solutions are required.
  • Change & Enablement: Roll out new practices across departments, deliver hands-on training, create clear guides, and provide ongoing support to embed lasting change.

What You’ll Bring

  • Main Range Product Experience: You’ve worked as an Assistant (or similar operational role) at NEXT, so you know the product lifecycle, critical paths, and cross-functional hand-offs inside out.
  • Efficiency Mindset: You naturally look at operational practices and think, "How do we make this simpler, faster, and better for everyone?"
  • Solution focussed: You aren't tied to one way of doing things; you have an open mind, you are excited by the different possibilities of how to make things better.
  • Great Communicator: You can build trust with product teams, ask the right discovery questions, and guide people comfortably through change.

Ready to Apply?

If you want to step out of your current role, expand your knowledge and help shape the future of how NEXT product teams implement smarter ways of working, Apply today!

Sponsorship

Candidates wishing to apply who would require sponsorship for this role will be required to meet the Home Office sponsorship requirements. For further information please see: https://www.gov.uk/skilled-worker-visa .

We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned.

At NEXT, we believe the best work happens when there are no barriers to collaboration. That’s why we are a Google-powered workspace. From your very first day, you’ll be using the full Google Workspace suite; Docs, Drive, and Meet, to stay connected and move fast.

If your previous experience is rooted in other software suites, don’t worry! We’ll point you to a digital Google toolkit the moment you join, packed with handy guides and insider tips to help you transition smoothly and hit the ground running.

About Us

You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!

About The Team

  • 25 days holiday plus bank holidays
  • Profit-related bonus - based on company performance
  • Private health insurance- surgery choices
  • Sharesave scheme - make savings from your net pay to buy NEXT shares at a discount
  • Pension - fixed contribution rates from both an employer and employee perspective, but you're also able to make additional voluntary contributions (AVCs) if you wish to save more.
  • 25% staff discount on most NEXT products - plus discount on other products
  • Wagestream - helping you make the most out of your money
  • Salary finance - offers access to affordable loans repaid through salary, simple savings and free financial education.
  • Life assurance
  • Direct to work - NEXT orders delivered free to the office for collection
  • VIP sale - early access to the NEXT sale
  • Access to NEXT staff shops
  • Octopus energy - like cycle-to-work, but for electric vehicles
  • Free parking (excluding London locations)
  • Travel2NEXT - bus services dependent on location
  • On site dining facilities (excluding London locations)
  • National and local discounts on goods and services - this includes things like discounted cinema tickets
  • Wellhub - includes access to discounted gym membership
  • Simply health - a healthcare subscription service
  • Aviva Digicare Workplace+ healthcare service - 7 Free services including Digital GP appointments and an annual health check.
  • Onsite GP - Leicester Head Office
  • Onsite Physio - Leicester Head Office
  • A range of dedicated 3rd party wellbeing partners
  • Free eye testing - voucher to use at specific locations

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.

Skills

Product lifecycle managementWorkflow designProcess improvementChange managementAsanaAI automationTraining deliveryOperational analysisCommunicationStakeholder managementProblem solvingGoogle Workspace

About Next

At Next we never underestimate what we can do. Bring your energy, play to your strengths and never shy away from change. Push yourself and back others. Make things happen that will be bigger and better than before. Come and work for one of the UK’s biggest retailers. It is everything you could imagine, and so much more. We’re constantly innovating, constantly working on something new and constantly creating more and more exciting new products, which means no day is the same, and no day is dull. Whether you take up a role in making furniture with our lively warehouse team or join our team of superhuman developers and tech engineers, you’ll be rubbing shoulders with some of the most talented people in the country, who not only work hard but play hard too. Let's take it on.

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