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Product Learning Specialist - 12 Months Fixed Term Contract
Leicester Hybrid 0-2 yrs exp Retail 26,296 employees
Product KnowledgeOperations ExperienceFashion BuyingMerchandising PrinciplesPresentation Skills
Requirements
The ideal candidate should have experience in product or operations, with a strong understanding of fashion principles. They should possess engaging presentation skills and a collaborative mindset.
Job Description
Job Description
Working Pattern: Typically 5 days in the office, with core hours flexible between 8am-6pm. As this role involves partner training, there is a requirement for occasional travel to London and partner head offices within the UK.
The Role
As a Product Learning Specialist, you will research, identify gaps, and deliver training to empower NEXT and partner teams to make informed, profitable decisions that drive the business forward.
You will collaborate with key stakeholders in various teams across the business to deliver improvements on how the product teams work using the most effective way to drive engagement to all Next and partner product teams.
You’ll have the opportunity to develop new and innovative training methods that are inclusive of different learning styles and needs. Collating learner feedback is a key responsibility in order to propose and implement key improvements to the training content and learner experience on an ongoing basis.
What You'll Take On
We are looking for an innovative, forward-thinking specialist who enjoys cross-functional collaboration and has a passion for seeing projects come to life through effective training and learner engagement.
Someone within product or operations ready to make a difference to the rest of the product teams with a sound knowledge of Next product systems, and a flair for presenting, training and communicating would be ideal.
Key Skills & Qualifications
Sponsorship
Candidates wishing to apply who would require sponsorship for this role will be required to meet the Home Office sponsorship requirements. For further information please see: https://www.gov.uk/skilled-worker-visa .
We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned.
At NEXT, we believe the best work happens when there are no barriers to collaboration. That’s why we are a Google-powered workspace. From your very first day, you’ll be using the full Google Workspace suite; Docs, Drive, and Meet, to stay connected and move fast.
If your previous experience is rooted in other software suites, don’t worry! We’ll point you to a digital Google toolkit the moment you join, packed with handy guides and insider tips to help you transition smoothly and hit the ground running.
About Us
You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!
About The Team
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.
Working Pattern: Typically 5 days in the office, with core hours flexible between 8am-6pm. As this role involves partner training, there is a requirement for occasional travel to London and partner head offices within the UK.
The Role
As a Product Learning Specialist, you will research, identify gaps, and deliver training to empower NEXT and partner teams to make informed, profitable decisions that drive the business forward.
You will collaborate with key stakeholders in various teams across the business to deliver improvements on how the product teams work using the most effective way to drive engagement to all Next and partner product teams.
You’ll have the opportunity to develop new and innovative training methods that are inclusive of different learning styles and needs. Collating learner feedback is a key responsibility in order to propose and implement key improvements to the training content and learner experience on an ongoing basis.
What You'll Take On
- Train employees on Next product processes and systems to ensure proficiency and confidence.
- Create and deliver engaging training programs on core product principles.
- Collaborate with internal teams and partners to ensure training content is relevant, up to date, and aligned with business needs.
- Continuously evaluate and improve training based on feedback and industry developments.
- Optimise our learning experience platform - Thrive, keeping content up to date and using user engagement data to drive decision making
- Present complex concepts in a clear, concise, and engaging manner, adapting delivery to suit various learning styles.
- Provide 1-1 support for product team members with training needs or gaps.
- Collaborate on team projects to assist with the discovery, development and training of the teams.
- Design relevant clear and concise update communications to the product teams, including TP partner teams, informing them of key changes, issues and actions.
We are looking for an innovative, forward-thinking specialist who enjoys cross-functional collaboration and has a passion for seeing projects come to life through effective training and learner engagement.
Someone within product or operations ready to make a difference to the rest of the product teams with a sound knowledge of Next product systems, and a flair for presenting, training and communicating would be ideal.
Key Skills & Qualifications
- Proven experience within product, or operations role at assistant level.
- Strong understanding of fashion buying and merchandising principles and practices with the ability to explain these clearly to others.
- Engaging presentation and delivery skills, with the ability to inspire learners through innovative methods - we are happy to support you to develop your skills in this area.
- Ability to use learning and organisational platforms such as Thrive and Asana.
- Collaborative mindset, with strong problem solving abilities and ‘begin with the end in mind’ approach.
- Ability to spot new opportunities for ways of working and increased efficiencies for product teams.
- Clarity and impact in communications and an ability to use AI to enhance work.
- Methodical approach to workload with the ability to prioritise and be agile.
- A ‘learner first’ mindset with a curiosity to learn about training methods, learning styles and best practice in workshop and content delivery.
Sponsorship
Candidates wishing to apply who would require sponsorship for this role will be required to meet the Home Office sponsorship requirements. For further information please see: https://www.gov.uk/skilled-worker-visa .
We encourage early applications for our roles, as our recruitment process begins as soon as the role is advertised. If we successfully fill the position, this advert may close earlier than planned.
At NEXT, we believe the best work happens when there are no barriers to collaboration. That’s why we are a Google-powered workspace. From your very first day, you’ll be using the full Google Workspace suite; Docs, Drive, and Meet, to stay connected and move fast.
If your previous experience is rooted in other software suites, don’t worry! We’ll point you to a digital Google toolkit the moment you join, packed with handy guides and insider tips to help you transition smoothly and hit the ground running.
About Us
You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!
About The Team
- 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
- Company performance based bonus
- Sharesave scheme
- On-site Nursery available; OFSTED outstanding in all areas
- 10% off most partner brands & up to 15% off Branded Beauty
- Early VIP access to sale stock
- Access to fantastic discounts at our Staff Shops
- Restaurants with great food at amazing prices
- Access a digital GP and other free health and wellbeing services
- Free on-site parking
- Financial Wellbeing - Save, track and enhance your financial wellbeing
- Apprenticeship - Grow and develop on the job whilst gaining a qualification
- Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
- Support Networks - Access to Network Groups to empower and celebrate each other
- Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more
We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email headoffice_careers@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.
Skills
Product KnowledgeOperations ExperienceFashion BuyingMerchandising PrinciplesPresentation SkillsTraining SkillsCommunication SkillsProblem SolvingCollaborationLearning PlatformsOrganizational SkillsAgilityCuriosityInnovative Training MethodsFeedback Evaluation
About Next
At Next we never underestimate what we can do. Bring your energy, play to your strengths and never shy away from change. Push yourself and back others. Make things happen that will be bigger and better than before. Come and work for one of the UK’s biggest retailers. It is everything you could imagine, and so much more. We’re constantly innovating, constantly working on something new and constantly creating more and more exciting new products, which means no day is the same, and no day is dull. Whether you take up a role in making furniture with our lively warehouse team or join our team of superhuman developers and tech engineers, you’ll be rubbing shoulders with some of the most talented people in the country, who not only work hard but play hard too. Let's take it on.
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