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Great Western Hospitals NHS Foundation Trust
Patient Navigator
Swindon On-site 0-2 yrs exp Hospitals and Health Care 1,851 employees
Patient NavigationPatient CommunicationOrganisationInterpersonal SkillsCancer Pathway Coordination
Requirements
Applicants must be educated to at least A-level, diploma, or equivalent and have IM&T qualifications equivalent to at least ECDL, along with relevant continuing professional development. Essential experience includes teamwork, service coordination, data validation and extraction software, Microsoft Office, medical terminology, and handling highly sensitive information.
Job Description
Job Summary
We are looking for a motivated, organised and enthusiastic team player to join an established team.
Training will be provided to support a new starter in this role.
The individual will have an eye for detail ensuring accurate data input in line with National Cancer Waiting Times Guidance, Quality Surveillance and COSD and good communication skills.
This important role is to help support and navigate patients, their families and carers through Cancer pathways ensuring that the service's prime aim is to be patient-focussed and proactive in seeing that the patient receives the very best cancer pathway experience within the shortest time frame with continual communication and support.
Main duties of the job
The role requires someone with exceptional organisational skills, who can demonstrate great communication and interpersonal skills. A caring and sensitive attitude is essential as you will be dealing with patients, theirfamilies and carers. The individual will be expected to work independently within the appropriate policies and procedures for the service.
About Us
We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people. We are creating a heath and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
Job Description
Job responsibilities
Education Essential
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
We are looking for a motivated, organised and enthusiastic team player to join an established team.
Training will be provided to support a new starter in this role.
The individual will have an eye for detail ensuring accurate data input in line with National Cancer Waiting Times Guidance, Quality Surveillance and COSD and good communication skills.
This important role is to help support and navigate patients, their families and carers through Cancer pathways ensuring that the service's prime aim is to be patient-focussed and proactive in seeing that the patient receives the very best cancer pathway experience within the shortest time frame with continual communication and support.
Main duties of the job
The role requires someone with exceptional organisational skills, who can demonstrate great communication and interpersonal skills. A caring and sensitive attitude is essential as you will be dealing with patients, theirfamilies and carers. The individual will be expected to work independently within the appropriate policies and procedures for the service.
About Us
We are proud to be part of BSW Hospitals Group - a formal partnership between Great Western Hospitals NHS Foundation Trust, Royal United Hospitals Bath NHS Foundation Trust and Salisbury NHS Foundation Trust. With a combined workforce of over 17, 600 colleagues, and budget of 1.6 billion the Group is united by a common purpose to deliver the best possible care to over 1 million people. We are creating a heath and care system that works with the people we care for, reducing the differences people currently face in access, experience and outcomes, improving the experience of our colleagues and tackling shared challenges like sustainability and finances. Every improvement we make across our Group will be guided by what creates the greatest benefit for our colleagues, our patients, our communities and our partners.
Job Description
Job responsibilities
- Track & chase diagnostic investigations for all patients on specific cancer pathways ensuring theseare booked to meet timed pathway requirements. Ensure results are available for Outpatientappointments and MDTs.2. Proactively liaise with patients on cancer pathway to ensure they are aware of diagnostic pathwayexpediting investigations whilst meeting their preferences reducing risk of wasted appointments.3. Liaise with GP practices to retract referrals where patients are not engaging in the cancer pathwayor inappropriately referred.4. Book post-MDT follow up appointments for certain tumour sites5. Track & chase surgical/tertiary hospital investigations including PET scans6. Attend cancer PTL (Patient Tracking List) meetings for relevant tumour sites
Education Essential
- Educated to at least A-Level/diploma level or equivalent
- Demonstrable evidence of recognised IM&T qualifications (minimum equating to ECDL)
- Demonstrable evidence of further (relevant) Continual Professional Development
- Keyboard skills to RSAII or equivalent
- Oncology for non-clinicians and/or National Cancer Intelligence Network eLearning cancer modules
- Database management
- An understanding of medical terminology relevant to the role
- Able to demonstrate experience of effective working in a team environment (any setting)
- Previous experience of coordination of a service
- Previous experience of using data validation and extraction software
- Previous experience of using MS Office applications
- Experience of handling highly sensitive information
- Familiarity with patient clinical notes and data systems
- Previous NHS Experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab) .
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab) .
Education
High SchoolProfessional Certificate
Skills
Patient NavigationPatient CommunicationOrganisationInterpersonal SkillsCancer Pathway CoordinationDiagnostic Investigation TrackingData EntryData ValidationData ExtractionDatabase ManagementMicrosoft OfficeMedical TerminologySensitive Information HandlingAppointment BookingMultidisciplinary Team CoordinationNational Cancer Waiting Times Guidance
About Great Western Hospitals NHS Foundation Trust
Great Western Hospitals NHS Foundation Trust is one of the top three Trusts to work for in the South West. We employ almost 5,500 staff and serve a population of over 750,000 across Wiltshire and neighbouring counties. Great Western Hospitals NHS Foundation Trust provides acute hospital services (at the Great Western Hospital in Swindon) and community health services across Wiltshire. These services include community hospitals, community nursing and therapy, and children's and young people's services.
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