Requirements
The role is open to graduates and students from diverse disciplines including engineering, science, business, mathematics, and finance. Candidates must demonstrate curiosity, strong communication skills, and the ability to thrive in a fast-paced, team-oriented environment.
Job Description
Options Graduate and Placement Programme
Location: Belfast
Salary: Competitive
Join our team of expert engineers in the Options Support Team!
We’re looking for driven and enthusiastic Technical Support Engineers to join our growing team. This is an exciting opportunity for someone early in their career who’s eager to dive into real-world technical challenges, learn from industry experts, and make a genuine impact.
Why Options?
Global travel: We have offices in New York, Chicago, Toronto, Hong Kong, Singapore, Tokyo, Paris, London, Cambridge, Belfast and more.
Career Development: You will have access to professional skills development and technical training designed to help you grow throughout your career with us.
High-Performing, Autonomous Teams: Join a self-sufficient, successful team where your ideas can make a real impact.
Competitive Rewards: In addition to a competitive salary, we reward our employees with a range of bonus incentives and a comprehensive benefits package.
The Role:
Options Graduate and Placement programme is multi-award winning and has spent more than a decade becoming one of the most respected launchpads in the industry. Participants are fast‑tracked through a learning experience that blends technical depth with genuine career acceleration. With continuous refinement over 10+ years, the programme consistently upskills ambitious graduates into high‑impact professionals.
•A structured onboarding experience that sets you up for success.
•Real hands-on technical exposure from day one.
•Opportunities to learn from teams across multiple disciplines.
•The opportunity to travel and connect with colleagues and clients around the world.
•A supportive, friendly environment that encourages your development.
We welcome applications from graduates and students from a broad range of disciplines including those with technical and engineering backgrounds, as well as science, business, mathematics, marketing and finance.
During your initial 3 weeks, you will:
•Dive into our core technologies and system architecture.
•Work through guided hands-on sessions with real support scenarios.
•Learn how to approach customer challenges with confidence.
•Get up to speed with our internal tools, ticketing systems, and processes.
•Watch experienced engineers in action and gradually take on responsibilities.
•Build the foundations to grow into a skilled, well-rounded support engineer.
During and after your training, you will:
•Build a solid understanding of our systems, tools, and products.
•Develop strong troubleshooting and problem-solving skills.
•Shadow experienced engineers to gain real-world technical insight.
•Support in diagnosing and resolving customer issues with guidance.
•Learn how we operate, from workflows to escalation paths.
•Build great relationships with colleagues across the business.
•Bring a positive attitude and deliver excellent customer service.
We’re looking for someone who can demonstrate:
•Naturally curious, proactive, and excited to learn.
•A strong communicator with a passion for problem-solving.
•Ready to thrive in a dynamic, team-focused environment.
•Ability to work in a fast-paced and changeable working environment.
•Exceptional organisational skills and strong attention to detail.
•Ability to work independently and manage projects in a professional manner.
•A desire to travel and see the world.
What We Offer
We provide a competitive benefits package tailored to the technology and financial services sector:
Health & Wellness: Comprehensive healthcare support, risk benefits and digital wellness resources.
Family Support: Enhanced family leave benefits.
Professional Growth: Access to professional learning platforms and internal development programs.
Retirement: Pension/retirement schemes to support your long-term financial planning.
How to apply
Submit a CV and cover letter to the Options Graduate & Placement Programme (Belfast) role. On your CV, please include a section on your hobbies and interests.
We look forward to reviewing your CV and discussing how you can make an impact at Options Technology!
If you have any questions about this position, please contact careers@options-it.com