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Deloitte
Deloitte

Operational Delivery Project Manager - DEX Sustainability - Cloud, SaaS & Digital Platform

London Hybrid 10+ yrs exp Business Consulting and Services 539,496 employees
Project ManagementOperational DeliveryService ManagementAgileWaterfall

Requirements

Requires a project management certification or equivalent, strong Agile and Waterfall delivery experience, and a track record of taking technology projects into production. Candidates should have experience with cloud, SaaS, digital platforms, operational readiness, governance, vendor management, budgeting, risk management, and executive stakeholders; 10+ years of IT experience is desirable.

Job Description

Contract Role: Operational Delivery Project Manager - DEX Sustainability - Cloud, SaaS & Digital Platform

Contract Location: London. Hybrid

Contract Duration: 6 months initially (with potential extension)

Contract Start Date: Immediate

Contract Classification: Inside IR35

Payroll provider: Rockford Payroll Info for Contingent Workers – Rockford Pay


Overview

Delivery-focused Project Manager with strong operational and service management experience to lead DEX Sustainability through implementation, operational readiness, stabilisation and transition into business-as-usual support.


Key Responsibilities

• Lead DEX Sustainability from design into delivery, implementation and value realisation.

• Strong project delivery and operational management experience covering service performance, stability, incidents, risk and OPEX.

• Good infrastructure knowledge including resilience, environments, release management and change control.

• Define and manage Non-Functional Requirements and measurable operational outcomes.

• Drive operational readiness, service transition, deployment and support handover.

• Identify delivery risks, root causes, process inefficiencies and systemic issues.

• Communicate technical and operational issues clearly to leadership and stakeholders.

• Lead cross-functional teams through delivery, testing, deployment and transition to BAU.


Essential Skills & Experience

• PMP, PRINCE2, Agile or equivalent certification.

• Strong Agile and Waterfall delivery experience.

• Proven delivery of technology projects into production.

• Operational readiness and service transition experience.

• Cloud, SaaS and digital platform experience.

• Governance, assurance and vendor management.

• Planning, budgeting, dependency and risk management.

• Executive stakeholder management and financial forecasting.

• Strong communication and presentation skills.

• Experience in digital, data and technology delivery.


Desirable Skills:

• Degree or equivalent experience.

• 10+ years IT experience, including leadership of complex projects up to $5M.

• Sustainability, data, reporting or regulatory programme experience.

• Global and cross-functional delivery experience.

• Strong influencing, facilitation and stakeholder engagement skills.

• Outcome-focused and comfortable working in ambiguity. Project Planning & Tracking, Project Management, Project Governance

Skills

Project ManagementOperational DeliveryService ManagementAgileWaterfallCloudSaaSDigital PlatformsOperational ReadinessService TransitionRisk ManagementGovernanceVendor ManagementStakeholder ManagementFinancial ForecastingRelease Management

About Deloitte

Deloitte drives progress. Our firms around the world help clients become leaders wherever they choose to compete. Deloitte invests in outstanding people of diverse talents and backgrounds and empowers them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we. Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited (“DTTL”), its global network of member firms, and their related entities. DTTL (also referred to as “Deloitte Global”) and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see www.deloitte.com/about to learn more. The content on this page contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms, or their related entities (collectively the “Deloitte Network”) is, by means of this publication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte Network shall be responsible for any loss whatsoever sustained by any person who relies on content from this page.

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