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Lloyds Banking Group

Lloyds Banking Group

Media Relations Manager (FTC)

London Hybrid 5-10 yrs exp Financial Services 57,858 employees£61k – £68k / year
Media RelationsPress Office ManagementCrisis CommunicationJournalist Relationship ManagementNews Judgment

Requirements

Requires strong media relations experience and an understanding of newsroom operations, ideally within a regulated environment. Candidates must possess strong communication skills, news judgment, and the ability to use AI responsibly to drive efficiency.

Job Description

JOB TITLE: Media Relations Manager (FTC)
SALARY: London £72,702 - £80,780 | Regional £61,344 - £68,160
LOCATION(S): London, Bristol, Birmingham, Edinburgh, Halifax, Leeds
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

About this Opportunity

An experienced and enthusiastic media relations manager is needed to join our Group Media Relations team for a 12-month fixed-term contract. The position involves supporting our Consumer and Insurance, Pensions, and Investments businesses.


You'll work across a diverse range of topics and collaborators, helping to protect and strengthen the Group's reputation while gaining coverage through national, broadcast, regional, and trade media. No two days are the same. We're looking for someone who enjoys variety, thrives under pressure, and is ready to make an impact from day one.


This is a busy, hands-on position at the core of Lloyds Banking Group's press office. You'll manage prominent media campaigns, respond to fast-moving media enquiries, and develop chances to place stories on the news agenda.


Insurance, Pensions and Investments represents a key expansion sector for Lloyds Banking Group and encompasses Scottish Widows, our General Insurance operations, and our Investment teams.


This role primarily supports our Insurance, Pensions and Investments business, but our adaptable team works across the entire Lloyds Banking Group. Opportunities exist to contribute bank-wide.


You'll help tell stories about retirement, protection, investing, and digital innovation. These stories explain how we help more people control their finances and plan confidently for the future.


Group Corporate Affairs (GCA) is an award-winning team that offers the insight, advice, and challenge the Group requires to achieve its strategic objectives. We provide outstanding communications for key audiences, ensuring Lloyds Banking Group is recognised for Helping Britain Prosper.

Key responsibilities

  • Lead and deliver proactive media campaigns that secure high-quality coverage and support business priorities.

  • Handle media enquiries in a fast-paced news environment, providing clear and timely responses.

  • Develop solid connections with journalists from national, broadcast, regional, and trade media.

  • Collaborate closely with PR agencies, Group Corporate Affairs colleagues, and business teams to provide coordinated communications activity.

  • Identify emerging issues and provide media advice that helps manage reputation and risk.

  • Identify chances to create favourable coverage and introduce new concepts to the news agenda.

Why join us?

We're transforming at pace. Investing billions in our people, data and tech to change the way we meet the needs of our 28 million customers. We're growing, and we'd love you to be part of the journey.

What we're looking for:

  • Strong media relations experience and an understanding of how newsrooms operate, ideally within a regulated environment.

  • Established relationships across relevant media and confidence working with journalists.

  • Strong news judgment and the capability to recognize stories that will connect with various audiences.

  • Strong communication abilities, capable of conveying complex subjects clearly and engagingly.

  • Comfortable managing multiple priorities, responding quickly to changing demands and working at pace in a dynamic environment.

  • A collaborative approach and the confidence to build relationships with a wide range of collaborators.

  • Someone who can rapidly become proficient, assume responsibility, and deliver results from the very first day.

  • AI literacy: a curious outlook and proven experience of responsibly using AI to drive efficiency and enhance creativity.

This is a Place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.

We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%

  • An annual performance-related bonus

  • Share schemes including free shares

  • Benefits you can adapt to your lifestyle, such as discounted shopping

  • 30 days' holiday, with bank holidays on top

  • A range of wellbeing initiatives and generous parental leave policies

If you have the skills we're seeking and are ready for your next opportunity, we'd love to hear from you.

Skills

Media RelationsPress Office ManagementCrisis CommunicationJournalist Relationship ManagementNews JudgmentStrategic CommunicationCampaign ManagementReputation ManagementAI LiteracyStakeholder CollaborationPublic RelationsCorporate Affairs

About Lloyds Banking Group

Our purpose is Helping Britain Prosper. We do this by creating a more sustainable and inclusive future for people and businesses, shaping finance as a force for good. We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs. The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.