Manager, Employee Relations Partner, HR

Connect to your Industry

The UK Employee Relations team are responsible for supporting the firm across a broad spectrum of ER activities including complex case management, organisational change, people policy development and CSI.

The Employee Relations Partner has accountability for advising, supporting, and executing organisational change and complex transformation programmes and advising on and supporting complex case management. You would work closely with other ER and HR colleagues, reporting to an Employee Relations Lead in the UK.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

Your role is primarily responsible for the delivery of best-in-class complex case management, organisational change, and people policy development. You would contribute to the ongoing ER transformation agenda, evolution of the ER service and embrace continuous service improvement. You would support the business in achieving risk-based, commercially focused employee relations solutions and proactive interventions.

High level role scope

• Work collaboratively with ER colleagues, service line HR colleagues and the business in delivering a best-in-class, risk-based, commercially focused ER service.
• Support the business in resolution of complex ER cases
• Operational execution of organisational change programmes from an ER perspective (including redundancy, restructuring, TUPE/M&A activity, changes to T&Cs), acting as a trusted and knowledgeable SME
• Support policy research, development, management, communication, and compliance
• Operating within a service delivery model, meeting deadlines, and successfully working to defined SLAs/KPIs
• Embed and maintain a culture of trusted ER expertise to enable the Firm to meet its strategic objectives, aligned to our purpose and values.

Detailed role scope

• Managing a diverse portfolio of work across the full ER spectrum at any one time, with competing deadlines and priorities
• Owning and driving the effective and timely resolution of complex ER cases, acting as a credible, trusted and commercially astute SME
• Planning and managing the operational execution of organisational change programmes including redundancy, restructure, TUPE in and out, changes to T&Cs
• Managing workload via the appropriate use of the Service Now platform and other technologies as expected.
• Utilising and interpreting data to identify trends and make recommendations on proactive ER interventions
• Upskilling People Leaders/HR in Employee Relations processes including training delivery when expected
• Working in an agile way, effectively managing conflicting and changing priorities
• Working to deliver a best-in-class ER service delivery model
• Provide a positive contribution to ER transformation activity and continuous service improvement, demonstrating a ‘can-do’ approach
• Work collaboratively with colleagues, and in a way which is aligned to our purpose and values
• Build strong, effective and credible relationships with stakeholders
• Delivery of ad-hoc ER project work as expected.

Connect to your skills and professional experience

• Demonstrable experience of managing the full spectrum of ER-related disciplines
• Strong complex case management skills and experience including managing ACAS early conciliation and employment tribunal claims
• Ability to demonstrate experience of leading and managing small and large-scale organisational change – including but not limited to redundancy, restructure, TUPE, M&A, changes to T&Cs, site closures, settlement agreements, individual and collective consultation
• Comprehensive understanding of UK employment legislation
• Demonstrable experience of balancing risk with commercial imperatives in the management of all employee relations activities
• Confident in training delivery and presenting information to stakeholder groups
• A strong service delivery mindset and experience of delivering against SLAs and KPIs
• Ability to operate in a fast-paced challenging environment
• Credible communicator with strong influencing and stakeholder management skills
• Experience of the use of technology and case management solutions
• Experience of a continuous improvement approach to work, making constructive suggestions and recommendations
• Data led approach with effective analytical skills

Connect to your business - Enabling Functions

Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.

Human Resources

At Deloitte, Human Resources is transforming. We are already an award-winning HR team but we’re not resting there. We want to make an impact that matters for our people, our clients and for society. To achieve this, we're firmly embedding HR into the business, advising and innovating along with our business leaders.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further details as you progress through the recruitment process, or you can contact the Independence team upon request.

Connect with your colleagues

"Deloitte’s a large, complex and fast-paced organisation but it’s open to new ideas. Everyone is encouraged to show initiative and challenge the norm.” -Lisa, Enabling Functions

Our hybrid working policy

You’ll be based in one of our UK offices with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So, we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So, we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers