Cornwall Housing
Maintenance Team Leader
Requirements
Candidates need relevant property maintenance or built-environment experience, including overseeing repairs or planned works, and experience managing contractors and monitoring performance. They should also have strong organizational, analytical, communication, stakeholder-management, customer-service, health-and-safety, compliance, and risk-management skills.
Job Description
Maintenance Team Leader (West)
Are you ready to lead the delivery of high-quality repairs & maintenance works across West Cornwall? Do you have the drive and passion to manage contractor performance, support your team and deliver safe, efficient services that put customers first?
We’re looking for experienced property maintenance professionals with strong leadership and contractor management skills to deliver high-quality repairs and maintenance work across our homes and communities.
About the role
You’ll lead the day-to-day delivery of locality-based repairs and maintenance works, ensuring services are safe, efficient and meet regulatory standards.
Working with contractors and colleagues, you’ll oversee performance, manage risks and resolve issues, while supporting voids, complaints and complex cases. You’ll play a key role in ensuring homes are maintained to a high standard and works are delivered on time, within budget and to quality expectations.
This is a varied leadership role where you’ll drive performance, support your team and contribute to continuous service improvement, with a strong focus on customer outcomes, safety and compliance.
About you
To be successful, you’ll have:
· Relevant experience in property maintenance or the built environment, including overseeing repairs or planned works delivery
· Experience managing contractors and monitoring performance
· Strong organisational skills, with the ability to manage priorities, deadlines and complex workloads
· Good analytical and data skills, using performance information to inform decisions
· Strong communication and stakeholder management skills
· A customer-focused approach, with experience resolving issues and improving service delivery
· Good understanding of health & safety, compliance and risk management
To find out more about the role and requirements, please view the Role Profile (copy and paste this link into a new browser): https://www.cornwall.gov.uk/media/3crioqmr/rm_teamleader_roleprofile.pdf
Why join Cornwall Housing?
Cornwall Housing is evolving to better meet the needs of the people and communities we serve. Our values of Collaboration, Honesty and Learning are central to this, helping us stay focused on doing the right things in the right way.
If you want to make a real impact, work positively with others and help shape better outcomes for local people, this could be the perfect next step. Join us to create safe homes in strong communities for one and all!
Our offer to you:
· Permanent, full-time employment (37 hours per week) – working from office, home, site and in the community as needed. Based at Dalvenie House, Truro, TR1 3AY and a typical expectation of 2 office days per week. Supported by ‘Balance’, our flexible approach to work.
· A salary of £45,312 per year – with annual negotiations with recognised trade unions for cost-of-living salary increases.
· Local Government Pension Scheme (LGPS) – a defined benefit pension scheme based on your career average earnings, with the option to make additional voluntary contributions.
· Generous annual leave entitlement – 28 days plus bank holidays (rising to 31 days plus bank holidays after five years' continuous service), with the option to buy up to one additional week. Supported by family friendly working policies.
· Business mileage reimbursement – Tax-free reimbursement of business miles in line with HMRC guidelines.
· A supportive senior leadership team – that listens, values ideas and encourages creative thinking.
· Ongoing continuous learning and development – supporting your professional growth and career development.
· Employee discounts and wellbeing benefits – including access to discounts on entertainment, shopping, wellbeing and travel through our employee benefits portal.
Safeguarding
We are committed to safeguarding the welfare of all our service users, clients and customers. This role is subject to a Basic DBS check. You will be asked to complete the relevant DBS check to be successfully appointed to the role.
To apply
It’s really easy to apply for our roles – create a candidate profile, answer the screening questions and upload a CV and covering letter/statement.
The planned closing date for applications is Sunday 15 November 2026 (midnight). However, we reserve the right to close the vacancy early if sufficient applications are received. So we recommend that you please submit your application early.
Interviews are planned for Monday 23 November 2026. This will be an in-person interview at Chy Trevail, Bodmin, PL31 2FR.
Disability Confident
We are a Disability Confident Committed employer and aim to interview disabled applicants who meet the essential requirements of the role. Where application numbers are high, we may invite those who best meet these requirements. We will also work with you to put reasonable adjustments in place where possible.
We are also a Healthy Cornwall award winner, which recognises our commitment and contribution to creating a Healthy Workplace
Right to Work & Visa Sponsorship
Applicants must have the right to work in the UK. Cornwall Housing does not currently hold a Skilled Worker Sponsor Licence. Where a successful candidate requires sponsorship to switch or extend their visa, we will consider applying for a licence to support their employment. Sponsorship is subject to Home Office requirements, cannot be guaranteed, and may extend the recruitment timeline.
Contact us
If you’d like to have a discussion about the role, please feel free to contact us at peopleservices@cornwallhousing.org.uk or 01872 324 329
Thank you for your interest in supporting our important work at Cornwall Housing, delivering safe homes in strong communities for one and all!
Redeployees
Cornwall Housing, Cornwall Council and the Corserv Group are associated employers. We have reciprocal arrangements agreed for redeployment. If you are a Cornwall Housing, Cornwall Council or Corserv Group employee with redeployment status confirmed by HR (for example, confirmed at risk of redundancy or dismissal due to disability-related ill health), once you have applied please email us at peopleservices@cornwallhousing.org.uk to let us know that you are applying as a redeployee.
Recruitment Agencies – we are not currently seeking agency support with this vacancy, thank you. Please view our information for recruitment agencies here: https://www.cornwallhousing.org.uk/jobs/recruitment-agencies/
Skills
About Cornwall Housing
Cornwall Housing, as the largest provider of social housing in Cornwall, is well placed to make a significant impact on the supply and quality of Housing in Cornwall. We provide not only housing management and maintenance, but a wide range of other Housing services including; the management of Gypsy and Traveller sites and Leaseholder services. We are also developing properties for the Council, and new Gypsy and Traveller pitches. Our direct labour organisation has grown since the start of the company as we bring services back in house to ensure value for money and a focus on quality and efficiency. The Council have been developing a new Strategic Housing Framework for Cornwall which is a key document for the company to enable us to ensure that our Strategic Plan helps the Council to deliver their priorities over the coming years.