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NHS Scotland

NHS Scotland

Laboratory Office Coordinator

Kilmarnock On-site 2-5 yrs exp Hospitals and Health Care 7,503 employees
Medical TerminologyKeyboard and Typing SkillsMicrosoft OfficeData ProtectionConfidentiality

Requirements

Requires a strong knowledge of medical terminology, advanced typing skills, and proficiency in Microsoft Office. Candidates should have a firm understanding of data protection policies and ideally possess previous supervisory experience.

Job Description

NHS Scotland

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

Who We Are

NHS Ayrshire and Arran are one of 14 territorial NHS Boards within NHS Scotland.

In support of our core purpose of Working together to achieve the healthiest life possible for everyone in Ayrshire and Arran, we are committed to a culture that is Caring, Safe, and Respectful. You will be required to work collaboratively in a safe, caring and respectful way.

To find out more about NHS Ayrshire and Arran please visit our website -

Position

An exciting opportunity has arisen for a Lab Office Coordinator within the Main Office (Biochemistry / Haematology), Area Laboratories based at Crosshouse Hospital.

Hours

36 hours per week: 0900-1700hrs Monday &,Wednesday; 0900-1630hrs Tuesday, Thursday, Friday

This post is offered on a permanent basis

What You Will Do

Coordinate the workload in the Laboratory Office to ensure all duties are appropriately covered and the service operates efficiently.

Monitor the entry of laboratory test requests to ensure accuracy and adherence to departmental standards.

Under the direction of the Laboratory Office Supervisor, support the training and induction of new Clerical staff.

Input specimen requests using a VDU and carry out associated clerical, reception, and routine tasks as required within the Area Laboratory.

For further information on the role please click the link below to view the job description.

Training & Qualifications

Knowledge, training and/or experience required for this post:

  • Good working knowledge of medical terminology, supporting accurate communication within laboratory environment
  • Advanced keyboard and typing skills, ensuring fast, efficient, and accurate data entry
  • Proficient in Microsoft Office applications, including Word, Excel, Outlook, and Teams
  • Strong understanding of Data Protection, Confidentiality, and Privacy policies, with the ability to apply these consistently in daily practice

Skills Required

  • Excellent communication skills, with the ability to engage effectively with colleagues, stakeholders, and service users.
  • Previous experience in a supervisory position is desirable.
  • Strong organisational abilities, with proven experience in prioritising tasks and managing time efficiently to meet deadlines
  • High level of accuracy and attention to detail
  • Trusted to use discretion and sound judgement when handling sensitive information and a commitment to maintaining confidentiality at all times

For further information on the requirements for the role please click the link below to view the person specification

If you want to find out more about the role, please contact (Shona McCann / Yvonne Wallace, Lab Office Supervisor, Tel: 01563 827431/827551)

Please note that we anticipate a high level of interest in this position and may close the vacancy early once enough applications are received. Therefore, please make sure you complete and submit your application at your earliest opportunity.

RIGHT TO WORK / CERTIFICATES OF SPONSORSHIP

To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service. Further information on what NHS Scotland Boards are required to do to check this as well as what your responsibilities include can be found within the attached Candidate Information Pack.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.

NHS Ayrshire & Arran may be able to offer visa sponsorship for certain roles, provided the post meets the minimum salary threshold and any other required criteria. When considering if a post meets the salary threshold for sponsorship, please note the salary advertised is based on a full-time contract and must be pro-rated for part-time positions. Sponsorship is not guaranteed and is assessed on a case-by-case basis following interview and at the commencement of pre-employment checks.

Please visit for further information.

We are unable to provide sponsorship for Band 2 posts or bank contracts.

Additional Information For Candidates

  • You should apply for this post by completing the application process on NHS Jobs Scotland.
  • DO NOT upload a CV as this will not be used for shortlisting purposes.
  • Posts close at midnight on the indicated date. Late applications will not be accepted.
  • For help to complete an application on NHS Jobs Scotland, please follow this link:
  • To view our accessibility statement, please follow this link:
  • Please note that our correspondence method is by email, therefore please ensure you enter your email address accurately.
  • Please check your email regularly (including junk folders) and your NHS Jobs Scotland account for updates.
  • Please contact JobTrain Candidate Support Hub: - for advice and support with any system issues.
  • We recommend using the Internet Browser “Google Chrome” or “Microsoft Edge” when using JobTrain.
  • Once you have submitted your application form you will be unable to make any amendments.
  • Some of our vacancies are for internal candidates only. If you are a staff member, please ensure you update your NHS Jobs Scotland account profile to reflect that you are employed by NHS Ayrshire and Arran.
  • Please note, for all vacancies where a driving licence is required this must be a full UK/EU/EEA licence.

Skills

Medical TerminologyKeyboard and Typing SkillsMicrosoft OfficeData ProtectionConfidentialityCommunication SkillsSupervisory ExperienceOrganizational AbilitiesTime ManagementAttention to DetailJudgment