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Value Retail PLC

Keyholder

Cherwell District On-site 2-5 yrs exp
Retail OperationsCustomer ServiceConsultative SellingSales Target AchievementTeam Leadership

Requirements

Previous retail experience is sought, ideally in beauty, skincare, or another premium environment, along with keyholder, supervisory, or team leadership experience or readiness to step into such a role. Candidates should be confident consultative sellers with strong communication, organisation, reliability, and flexibility to work weekends, bank holidays, and peak trading periods; interest in beauty or beauty tech is a plus.

Job Description


Overview

As Keyholder, you’ll support the Store Manager in running a premium, digitally led beauty tech store at Bicester Village, helping customers discover clinically backed devices and creating an experience that keeps them coming back. This is a hands on role with real responsibility, in a store that’s already proven its success.


Responsibilities

  • Support the Store Manager with the day to day running of the pop up, including opening and closing the store
  • Deliver a premium, consultative customer experience, demonstrating and educating customers on beauty tech products
  • Drive sales and help the team hit daily and weekly targets
  • Step in to lead the shop floor in the Store Manager’s absence, guiding and motivating the team
  • Bring the CurrentBody brand to life through storytelling, product demonstrations and in store activations
  • Manage stock, including deliveries, replenishment, stock counts and visual merchandising
  • Handle cash, till and end of day procedures accurately, in line with security and compliance standards
  • Help onboard, coach and support new team members as the store grows

Qualifications

  • Previous retail experience, ideally in beauty, skincare or another premium environment
  • Experience in a keyholder, supervisor or team leader role, or a strong appetite to step up into one
  • A confident, consultative approach to selling, with a focus on education over hard sell
  • Excellent communication skills and a warm, professional presence with customers and colleagues
  • Highly organised and reliable, with strong attention to detail across stock, cash and store standards
  • Flexibility to work weekends, bank holidays and peak trading periods
  • Passion for beauty, skincare or beauty tech (nice to have, not essential)

Skills

Retail OperationsCustomer ServiceConsultative SellingSales Target AchievementTeam LeadershipProduct DemonstrationProduct EducationBrand StorytellingStock ManagementVisual MerchandisingCash HandlingStore Security and ComplianceTeam CoachingCommunicationAttention to Detail