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SENKO Advanced Components, Inc.
SENKO Advanced Components, Inc.

Inside Sales Representative

Basingstoke On-site 0-2 yrs exp Telecommunications 350 employees
Customer ServiceInside SalesSales Order ProcessingSales TechniquesCustomer Relationship Management

Requirements

Requires A levels or equivalent work experience, with 1–3 years of customer service and/or inside sales experience. Data-entry and computer-software capabilities are required; a background in technical products is helpful.

Job Description

As the industry’s leader in fibre optic interconnects, SENKO is relentlessly pushing the boundaries of technology. Our dynamic and fast-paced environment fosters a culture of creativity and collaboration, where your ideas can thrive. We partner with the world’s most renowned technology giants, shaping the future of connectivity together.


At Senko, you’ll be part of a team that’s passionate about innovation and dedicated to making a global impact. If you’re ready to take your career to the next level and be at the forefront of technological advancements, Senko is the place for you.


Responsible for supporting the company’s sales goals through great customer service, maintaining quality relations with existing accounts, and providing sales coverage by performing the following duties:

  • Answer incoming sales calls via telephone, written inquiries, and email for assigned territory
  • Promote and effectively sell company standard products and supplies using established company sales techniques with approved authorization from Sales Manager
  • Clarify and fulfill customer requests/needs by presenting various selections of products and services providing pricing information as requested
  • Understand and respond to customer delivery needs by interfacing with internal personnel
  • Check and follow up on schedules and lead time for orders and shipments
  • Verify inventory quantities for customer orders
  • Entering Sales Orders and Purchase Order request forms
  • Process all paperwork for orders to include sales contracts, prints and related documentation
  • Filing, organising and maintaining sales tools, customer information, and product information


Requirements

  • A levels or equivalent work experience
  • 1-3 years of customer service and/or inside sales experience
  • Data entry and computer software capabilities
  • Technical products background helpful


What We Offer

  • Competitive salary and career development.
  • Comprehensive benefits package (including private health insurance, bonus scheme, company pension, long service awards, life assurance, wellbeing benefit, EAP, plus many more!)
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.


Come and join us on this exciting journey to shape the future of connectivity!


Senko Advanced Components (Euro) Ltd. is an Equal Opportunity Employer. We do not discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation. We are an inclusive organisation and actively promote equality of opportunity for all. We welcome all applications from a wide range of candidates. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Please email careers-euro@senko.com to inform of any adjustments. Your comfort and accessibility are our priority, and we are here to support you every step of the way.

Skills

Customer ServiceInside SalesSales Order ProcessingSales TechniquesCustomer Relationship ManagementWritten CommunicationEmail CommunicationTelephone SalesData EntryComputer SoftwareInventory VerificationOrder and Shipment Follow-UpProduct KnowledgeSales DocumentationOrganizationCross-Functional Coordination

About SENKO Advanced Components, Inc.

SENKO Advanced Components design and manufacture precise, user-friendly, and application-focused fiber optic connectors that allow network operators to achieve the performance and reliability necessary to support the world's unquenchable demand for data. As you would expect from a Japanese company, precision is paramount to our offering, and we take pride in providing the global communications market with reliable and repeatable components that guarantee business-critical, error-free transmission. We understand the challenges that network operators face in building networks that are not just quick and easy to construct, but also easy to manage and maintain over the complete lifecycle of the network. For this reason, SENKO pays special attention in developing connectors that are easy to identify and access even in when placed in the densest and demanding of applications. The world demands high-performance connectivity ‘always and everywhere’. Our application-focused approach ensures that connectors are optimised for the environment whether it be inside a controlled data centre, or high up on a remote antenna mast. SENKO connectivity is driving next-generation applications that consume unparalleled amounts of data. Super-computing, AI and Big Data are just a few of the applications that demand data rates as high as 400G, 800G, 1,6TB or beyond. Our VSFF (Very Small Form Factor) connectivity is the first of its kind to deliver twice as many optical channels within the standard footprint of legacy transceivers. Whatever your connector requirements or application, SENKO is here to help you. We value every connection.

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