Information Technology Business Analyst

IT Business Analyst

Location: London

Contract: Permanent, Full-time

Working arrangement: Hybrid

Overview

Our client is looking for an experienced IT Business Analyst to join a European change delivery team, working closely with business and technology stakeholders to deliver Policy Administration System (PAS) transformation and wider technology change.

You will act as the link between business stakeholders and technology teams, translating complex requirements into practical solutions and supporting system enhancements, process improvements and transformation initiatives.

This role requires strong commercial insurance experience, hands-on knowledge of Policy Administration Systems and the ability to work effectively across multiple business and technology functions.

Responsibilities

• Act as an insurance subject matter expert for key internal stakeholders.
• Work across underwriting, operations, claims, finance and technology teams.
• Elicit, analyse, document and validate business, functional and non-functional requirements.
• Facilitate workshops with business and technology stakeholders.
• Translate business requirements into Epics, Features, User Stories, Acceptance Criteria and process models.
• Conduct gap analysis and impact assessments for system changes and enhancements.
• Develop As-Is and To-Be process maps and target operating models.
• Support solution validation through test planning, execution and coordination.
• Work with architects and development teams to support the production of appropriate design specifications.
• Identify and assess risks within your area of expertise and support stakeholders with risk-based decision-making.
• Produce clear process documentation and support end users through change.
• Participate in implementation planning and support successful delivery outcomes.

Requirements

• Proven experience working as a Business Analyst within the insurance industry.
• Hands-on experience with Policy Administration Systems.
• Strong commercial insurance experience and understanding of the sector's operational and technology challenges.
• Experience defining business analysis approaches for complex programmes and projects.
• Strong requirements gathering, analysis and documentation skills.
• Experience producing process maps and supporting business process re-engineering.
• Experience working in Agile or DevOps environments.
• Strong stakeholder management and workshop facilitation skills.
• Experience supporting technology change and business transformation initiatives.
• Data analysis experience.
• Strong communication and collaboration skills.
• Ability to work effectively in fast-paced and evolving environments.
• Proactive approach to identifying issues, risks and appropriate corrective actions.

Experience with systems used within Consumer Lines, including Policy Administration platforms, would be beneficial.

Applicants must have the right to work in the UK. Sponsorship may be considered at our client's discretion.

Benefits

• 30 days' holiday with the option to purchase additional leave.
• Flexible working, including hybrid, part-time and job-share options.
• 10% employer pension contribution.
• Private medical insurance for you and your family.
• 26 weeks' paid parental leave.
• Up to 20 days of remote working from abroad.
• Cycle-to-work scheme.

Application Process

If you have strong insurance Business Analysis experience and enjoy translating complex business requirements into effective technology and process solutions, this could be an excellent opportunity to take on a high-impact transformation role.

Interested? Click Apply to view the full vacancy and continue your application.