Healthcare Support Worker - Urology

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

Are you a caring, compassionate and motivated individual looking to make a genuine difference to patients' lives? NHS Greater Glasgow and Clyde is seeking a Healthcare Support Worker to join our Urology team within Acute Services. This is an excellent opportunity to become part of one of the UK's largest healthcare organisations, delivering high quality person-centred care within a supportive multidisciplinary environment. You will work closely with registered nursing staff, supporting patients throughout their healthcare journey while developing your skills and experience within a specialised clinical setting. At NHSGGC, we are committed to investing in our staff, promoting learning, wellbeing and career development, while ensuring the highest standards of care for the communities we serve.

NHS Greater Glasgow and Clyde (NHSGGC) may be able to provide visa sponsorship for certain roles, subject to the post meeting the relevant eligibility criteria. Sponsorship is not guaranteed and will be determined on a case-by-case basis following interview and during the pre-employment verification process. Applicants must state their current right to work in their application.

Please See Below For More Details

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Duration, Location, and Working Pattern:

• Full-time and part-time positions available
• You will be based at The Glasgow Royal Infirmary
• Working Pattern: Monday to Sunday Day & Night Shift 12 hr shift rota
  
  

Key Responsibilities

• Deliver delegated care, treatments and clinical interventions under the supervision of registered healthcare professionals
• Monitor and report changes in patients' conditions, escalating concerns appropriately to support safe and effective care
• Support patients with rehabilitation and therapeutic programmes, promoting independence and wellbeing
• Maintain accurate patient records and effectively use electronic clinical systems and digital platforms
• Work collaboratively as part of a multidisciplinary team to deliver high-quality person-centred care
• Support the induction, education and supervision of new staff, students and junior colleagues where appropriate
• Contribute to quality improvement initiatives, service development activities and the safe management of clinical resources and equipment
  
  

Knowledge, training, qualifications and/or experience required to do the job:

• Educated to SCQF Level 7 in a healthcare-related subject or able to demonstrate equivalent knowledge and experience
• Knowledge and understanding of relevant clinical procedures, care plans and treatment pathways
• Experience of delivering high-quality care within a healthcare environment
• Understanding of person-centred care and a commitment to treating patients with dignity, compassion and respect
• Awareness of local and national healthcare priorities and current healthcare practice
• Evidence of ongoing continuing professional development and a commitment to lifelong learning
• Excellent communication, team working and organisational skills with the ability to work effectively within role boundaries
  
  

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies
  
  

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact: Elaine Walsh, Senior Charge Nurse, on 0141 201 3522 or elaine.walsh@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process:

This vacancy may close early due to a high volume of applications. We recommend applying as soon as possible to avoid disappointment.

This post may require a satisfactory PVG Scheme record check.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
  
  

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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