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NWSSP Legal & Risk Services
Health Courier Services Business Administration Officer
Denbigh Hybrid 2-5 yrs exp Legal Services 163 employees
Business AdministrationSupply Chain ManagementLogistics AdministrationOracleProcurement
Requirements
Requires a Level 3 qualification in Business Administration, Logistics, or equivalent experience, and GCSE standard education. Candidates should have experience in fleet and logistics administration within a fast-paced office environment.
Job Description
If you are looking to join NWSSP, please see the additional information below that may be of interest to you: -
Click here for a message from our Managing Director
Click here to find out what our staff think of NWSSP
Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg
The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4
Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English.
The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.
Job Overview
An exciting opportunity has arisen within the NHS Wales Shared Services Partnership Procurement Services, Supply Chain, Logistics & Transport Team function as a Business Administration Officer for the Health Courier Services (HCS). The postholder will be primarily responsible for providing high quality business administrative support to HCS. The base for the position will be Denbigh NHS Regional Stores.
Main duties of the job
The successful applicant will have previous experience working in a similar capacity, ideally in a Supply Chain/Transport function. The postholder will be the first point of contact for HCS administrative tasks and dealing with routine queries including raising requisitions on Oracle. The postholder will be responsible for obtaining quotations for required goods and services and work with the Procurement team to ensure goods/services are delivered as required.
As teams are based across Wales, good communication skills and the ability to build good working relationships is essential. The postholder will be able to respond efficiently and effectively to requests made by service users to assist in the smooth operation of the service.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications
Essential criteria
Essential criteria
Essential criteria
If you are short listed for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly.
Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage.
When applying for this post it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Applicant requirements
Welsh language skills are desirable
Documents to download
Name Craig Morris Job title Facilities & Compliance Manager Email address craig.morris@wales.nhs.uk Telephone number 07341099636
Click here for a message from our Managing Director
Click here to find out what our staff think of NWSSP
Our “Benefits” video has been created to highlight and showcase some of the benefits of working for the NHS and NWSSP:- https://youtu.be/zX3x046SDhg
The “Tops Tips – Be Yourself” video has been designed to support candidates applying for roles with NWSSP. We have outlined 8 key steps to help candidates articulate their capabilities and experience when completing applications with NWSSP. https://youtu.be/qe3ibY8b6m4
Applicants are invited to apply in Welsh. Any application submitted in Welsh will not be treated less favourably than an application made in English.
The salary scale for a Band 3 has been adjusted as part of the NHS Agenda for Change pay award for 2026/2027 and will be implemented in August 2026 backdated to 01 April 2026 where applicable.
Job Overview
An exciting opportunity has arisen within the NHS Wales Shared Services Partnership Procurement Services, Supply Chain, Logistics & Transport Team function as a Business Administration Officer for the Health Courier Services (HCS). The postholder will be primarily responsible for providing high quality business administrative support to HCS. The base for the position will be Denbigh NHS Regional Stores.
Main duties of the job
The successful applicant will have previous experience working in a similar capacity, ideally in a Supply Chain/Transport function. The postholder will be the first point of contact for HCS administrative tasks and dealing with routine queries including raising requisitions on Oracle. The postholder will be responsible for obtaining quotations for required goods and services and work with the Procurement team to ensure goods/services are delivered as required.
As teams are based across Wales, good communication skills and the ability to build good working relationships is essential. The postholder will be able to respond efficiently and effectively to requests made by service users to assist in the smooth operation of the service.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit https://nwssp.nhs.wales/working-for-us/
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.
Detailed Job Description And Main Responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
Person specification
Qualifications
Essential criteria
- NVQ/Chartered Institute of Purchasing and Supply/CILT (Certificate in Logistics Transport)/ Certificate in Business Administration Level 3 or equivalent experience
- Educated to GCSE standard or equivalent
- Knowledge and training in use of Oracle or equivalent system
Essential criteria
- Experience in Administration processes and procedures in a fast paced office environment
- Experience in fleet and logistics administration
Essential criteria
- High standard of verbal and written communication skills - ability to convey and receive information and complete all necessary documentation actions accurately, legibly within required timescales
- Logical with common sense approach to problem solving.
- Ability to work alone with minimum supervision or as a member of a team
- Welsh Language Skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh
- Ability to travel independently to other sites. There may be an occasional requirement to travel e.g. to attend meetings/training at other locations
If you are short listed for interview you will be contacted by email using the email address with which you registered. Please ensure that you check your email account regularly.
Prior consideration for this vacancy will be given to staff awaiting redeployment. We therefore reserve the right to withdraw this advert at any stage.
When applying for this post it is essential that you read the Job Description and Person Specification (where available) and demonstrate how your skills, knowledge and experience meet the requirements of the person specification. Only candidates who clearly demonstrate how they meet the person specification will be shortlisted.
To work in the UK, all candidates who are not UK or Republic of Ireland (RoI) nationals require sponsorship to obtain either a Health and Care visa or Skilled Worker visa, unless you have permission to work via another route. Non UK / RoI candidates wishing to apply should self-assess the likelihood of obtaining a Certificate of Sponsorship by visiting Work in the UK. If you are eligible for the Health and Care visa, application costs are lower and you do not need to pay the annual Immigration Health Surcharge.
Applicant requirements
Welsh language skills are desirable
Documents to download
- JDPS - English (PDF, 552.3KB)
- SDMP - Cymraeg (PDF, 552.3KB)
- OH form (PDF, 656.5KB)
- NWSSP Recruitment Services Privacy Notice (PDF, 404.2KB)
- NWSSP - About Us (PDF, 6.6MB)
- NWSSP - Our Benefits (PDF, 490.4KB)
- NWSSP - Buddion (PDF, 458.9KB)
- PCGC -Amdanom (PDF, 6.7MB)
- Guidance Notes for Applicants (PDF, 322.5KB)
- Integrated Medium Term Plan 2025-2028 (PDF, 15.1MB)
- Integrated Medium Term Plan 2025-2028 - Cymraeg (PDF, 18.0MB)
Name Craig Morris Job title Facilities & Compliance Manager Email address craig.morris@wales.nhs.uk Telephone number 07341099636
Education
High SchoolProfessional Certificate
Skills
Business AdministrationSupply Chain ManagementLogistics AdministrationOracleProcurementCommunication SkillsProblem SolvingFleet AdministrationWelsh Language
About NWSSP Legal & Risk Services
Rhagoraeth ymroddedig ym maes cymorth cyfreithiol Rydym yn darparu cyngor a chynrychiolaeth gyfreithiol ar gyfer pob un o’r cyrff iechyd yng Nghymru. Mae gennym brofiad, gwybodaeth a dealltwriaeth arbenigol o faterion cyfreithiol, gweinyddol a pholisi sy’n effeithio dull gweithredu’r GIG yng Nghymru. Dedicated excellence in legal support We provide legal advice and representation for all of the health bodies in Wales. We have specialist experience, knowledge and understanding of the legal, administrative and policy issues that affect the operation of the NHS in Wales.