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NHS Ayrshire & Arran
NHS Ayrshire & Arran

Health Care Support Worker - Older People and Stroke Services North

Glasgow On-site 0-2 yrs exp Hospitals and Health Care 1,722 employees
Person-Centred CareDirect Patient CareClinical ObservationsPersonal CarePatient Mobility Assistance

Requirements

Applicants should be compassionate and committed to high-quality, person-centred care, with preferably some experience in a caring role or environment. They need effective communication, literacy and numeracy skills, the ability to work well with patients and colleagues in a busy clinical setting, and the physical capability and willingness to undertake ongoing learning.

Job Description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

We are seeking compassionate, motivated and enthusiastic Band 3 Healthcare Support Workers to join our dynamic team within the Acute Stroke Unit at Glasgow Royal Infirmary. Our fast-paced unit plays a vital role in the assessment, treatment and rehabilitation of patients experiencing acute stroke, providing a rewarding and supportive environment for individuals who are passionate about delivering high-quality, person-centred care. Working closely with Registered Nurses and the wider multidisciplinary team, you will help make a meaningful difference to patients and their families during a critical stage of their care.

NHS Greater Glasgow and Clyde (NHSGGC) may be able to provide visa sponsorship for certain roles, subject to the post meeting the relevant eligibility criteria. Sponsorship is not guaranteed and will be determined on a case-by-case basis following interview and during the pre-employment verification process. Applicants must state their current right to work in their application.

Please See Below For More Details

Skilled Worker visa and Health and Care Worker visa

Duration, Location, and Working Pattern:

6 x Permanent Roles

Glasgow Royal Infirmary

Monday - Sunday (Day/Night Shift Rotations 11.5 Hours Shifts)

Key Responsibilities

As a Healthcare Support Worker, you will carry out direct patient care under the supervision of a Registered Nurse, ensuring the safe and effective delivery of nursing care. Duties include undertaking clinical observations, supporting patients with personal care needs, assisting with mobility, and contributing to the smooth running of the unit. You will competently perform the necessary technical, invasive and physical aspects of care for this patient group, maintain high standards of care, help promote a safe environment for both patients and staff, and participate in practice development programmes as required. The role also offers opportunities to develop knowledge and skills across different stages of the stroke pathway while working as part of a multidisciplinary team.

Knowledge, training, qualifications and/or experience required to do the job:

  • Caring and compassionate disposition, preferably with experience in a caring environment or role.
  • Ability to work effectively with patients, colleagues and the wider multidisciplinary team.
  • Effective written and verbal communication skills.
  • Good literacy and numeracy skills.
  • Ability to carry out assigned duties effectively within a busy clinical environment.
  • Ability to meet the physical and practical requirements of the post.
  • Willingness to participate in Practice Development Programmes and ongoing learning opportunities.
  • Commitment to delivering high-quality, person-centred care.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

  • A minimum of 27 days annual leave, increasing with length of service, plus public holidays
  • Membership of the NHS Pension Scheme, including life insurance benefits
  • Salary Sacrifice Car Benefit Scheme
  • Development opportunities including study bursaries, e-learning and classroom-based courses
  • Enhanced pay for working public holidays
  • NHS discounts on a wide range of goods and services
  • Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For An Informal Discussion, Please Contact

Louise McHardy, Senior Charge Nurse, 0141 201 6304, Louise.McHardy@nhs.scot

Nicola O'Donnell, Senior Charge Nurse, 0141 201 1393, Nicola.Odonnell3@nhs.scot

Nicola McCann, Senior Charge Nurse, 0141 201 3787, Nicola.McCann4@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This vacancy may close early due to a high volume of applications. We recommend applying as soon as possible to avoid disappointment.

This post may require a satisfactory PVG Scheme record check.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

  • Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
  • Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
  • Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

Skills

Person-Centred CareDirect Patient CareClinical ObservationsPersonal CarePatient Mobility AssistanceStroke CareMultidisciplinary TeamworkWritten CommunicationVerbal CommunicationLiteracyNumeracySafe Care PracticesPhysical StaminaCompassionClinical TeamworkOngoing Learning

About NHS Ayrshire & Arran

We pride ourselves on improving health and providing a comprehensive range of high quality, safe, effective and person-centred health services. Our values - Caring, Safe, Respectful Welcome to the official NHS Ayrshire & Arran LinkedIn page. This account will keep you updated on health matters and bring you trusted information and advice. Please note this is a moderated information site and is not a public forum. This site is moderated Monday to Friday between the hours of 9am and 5pm (excluding public holidays). It is monitored periodically out of office hours. We do not remove comments for being critical of NHS Ayrshire & Arran, as your opinions are important and we can learn from them. However, we may remove comments or posts if they contain vulgar or offensive language, personal attacks of any kind; offensive comments that target or disparage any ethnic, racial or religious group; breach privacy; or spread inaccurate or dangerous information. Further to this, we also reserve the right to delete any comments that: · are spam or include links to other sites; · are clearly off topic; · advocate illegal activity; · promote particular services, products or political organisations; · infringe on copyrights or trademarks; · use personally identifiable medical information (We recommend you do not share any of your medical information on our Social Media pages); or · contain case-specific and other confidential information. Where a person has continued to post inappropriate comments, we reserve the right to block that user from posting on our accounts. Disclaimer NHS Ayrshire & Arran does not take any responsibility for people making contact with members who are followers of this page. It is up to the individual to control their own privacy settings and who can view their profile. Please note that other than our official posts, any comments expressed on the site do not reflect the opinions and position of NHS Ayrshire & Arran or its

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