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NHS Scotland

NHS Scotland

Health Care Support Worker - Mental Health Inpatient Services

Greenock On-site 2-5 yrs exp Hospitals and Health Care 7,491 employees
Mental Health CarePerson-Centred CareStrengths-Based ApproachRecovery-Focused CareMultidisciplinary Teamwork

Requirements

Essential experience caring for individuals with mental health conditions and a strong understanding of recovery-focused approaches. SVQ Level 3/SCQF Level 6 qualification is desired.

Job Description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

As a Band 3 Health Care Support Worker, you will join the Acute Admission Unit (AAU) at Langhill Clinic, a 20-bedded inpatient ward providing care for adults experiencing acute mental health conditions. Working as part of the multidisciplinary team, you will deliver compassionate, person-centred care using a strengths-based, recovery-focused approach. You will contribute to the assessment, care and support of patients, working in partnership with individuals, their carers and other professionals to promote recovery, wellbeing and positive outcomes.

NHS Greater Glasgow and Clyde (NHSGGC) may be able to provide visa sponsorship for certain roles, subject to the post meeting the relevant eligibility criteria. Sponsorship is not guaranteed and will be determined on a case-by-case basis following interview and during the pre-employment verification process. Applicants must state their current right to work in their application.

Please See Below For More Details

and

Duration, Location, and Working Pattern:

  • This is a permanent post working full time hours (36) these hours will be worked 12hours x3 per week
  • This post is based at langhill Clinic/AAU - Larkfield Road Greenock PA12 OXN

Key Responsibilities

You will contribute to the delivery of high-quality, compassionate care and support for patients receiving treatment within the inpatient mental health service. Working as part of the multidisciplinary team, you will implement agreed plans of care using a strengths-based, recovery-focused approach that actively involves patients in their care.

You will work collaboratively with patients, carers and partner agencies to promote independence, recovery and wellbeing, undertaking delegated duties with minimal supervision while adhering to legislative requirements, professional standards and local clinical policies. You will also participate in regular line management and clinical supervision to support your ongoing development and maintain safe, effective practice

Knowledge, training, qualifications and/or experience required to do the job:

  • Previous experience caring for individuals with mental health conditions is essential.
  • A compassionate and person-centred approach to delivering care.
  • Ability to work independently and as part of a multidisciplinary team.
  • Understanding of strengths-based, recovery-focused approaches to mental health care.
  • Effective communication and interpersonal skills, with the ability to build positive relationships with patients, carers and colleagues.
  • Knowledge of relevant legislation, clinical policies and professional standards relating to mental health care.
  • Educated to SVQ Level 3/SCQF Level 6 or actively working towards this qualification is desirable.
  • Willingness to participate in regular line management and clinical supervision.
  • Successful candidates will also have the opportunity to join the NHS Greater Glasgow and Clyde Nurse Bank.

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

  • A minimum of 27 days annual leave, increasing with length of service, plus public holidays
  • Membership of the NHS Pension Scheme, including life insurance benefits
  • Salary Sacrifice Car Benefit Scheme
  • Development opportunities including study bursaries, e-learning and classroom-based courses
  • Enhanced pay for working public holidays
  • NHS discounts on a wide range of goods and services
  • Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:Douglas Salmon - Lead Nurse Support on 01475 491 901 or

Details on how to contact the Recruitment Service and the Recruitment Process:

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

  • Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
  • Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
  • Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the in the first instance.

Education

Professional Certificate

Skills

Mental Health CarePerson-Centred CareStrengths-Based ApproachRecovery-Focused CareMultidisciplinary TeamworkPatient AssessmentInterpersonal CommunicationClinical SupervisionCrisis InterventionPatient Advocacy