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NHS Ayrshire & Arran
NHS Ayrshire & Arran

Health Care Support Worker - Inpatient Mental Health Nursing

London On-site 0-2 yrs exp Hospitals and Health Care 1,692 employees
CompassionMotivationMental Health SupportPatient CareCommunication Skills

Requirements

Candidates should be educated to or working towards SVQ3/SCQF Level 6 in Health and Social Care or demonstrate equivalent experience. A working knowledge of mental health issues and strong communication skills are also required.

Job Description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The Role

Are you a compassionate and motivated individual who is passionate about supporting people with their mental health and wellbeing? NHS Greater Glasgow and Clyde is looking for Health Care Support Workers to join our Inpatient Mental Health Services team. Working as part of a skilled multidisciplinary team, you will play a vital role in delivering person-centred, recovery-focused care that makes a genuine difference to patients and their families. This is an excellent opportunity to develop your healthcare career within Scotland’s largest NHS organisation, where staff are supported, valued and encouraged to reach their full potential. Based within our inpatient services, you will help create a safe, therapeutic environment that promotes recovery, dignity and respect for all.

You need to have a live NMC UK pin in order to be considered for this post.

All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.

Duration, Location, and Working Pattern:

  • Full-time, permanent
  • You will be based at Gartnavel Royal Hospital
  • Working between Monday and Sunday

Key Responsibilities

  • Provide high-quality care and support to patients in line with agreed care plans and recovery-focused approaches
  • Work collaboratively with nurses and multidisciplinary team members to support the delivery of safe and effective patient care
  • Observe, monitor and report changes in patients' physical and mental health to the appropriate clinical staff
  • Support patients with activities of daily living while promoting independence, dignity and wellbeing
  • Contribute to risk assessment and risk management processes by identifying and escalating concerns appropriately
  • Develop positive and therapeutic relationships with patients, carers and colleagues to support recovery and engagement
  • Maintain accurate records and comply with professional standards, policies and procedures at all times

Knowledge, training, qualifications and/or experience required to do the job:

  • Educated to, or working towards, SVQ3/SCQF Level 6 in Health and Social Care, or able to demonstrate equivalent experience
  • Completion of a health, mental health or social care programme, or equivalent relevant experience
  • Working knowledge of mental health issues and the principles of mental health care
  • Strong verbal and written communication skills with the ability to build effective working relationships
  • Experience of using digital systems, email and basic IT applications within a work environment
  • Understanding of the Health Care Support Worker Standards and Code of Conduct
  • Ability to work independently when required while contributing effectively as part of a multidisciplinary team

What We Offer

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

  • A minimum of 27 days annual leave, increasing with length of service, plus public holidays
  • Membership of the NHS Pension Scheme, including life insurance benefits
  • Salary Sacrifice Car Benefit Scheme
  • Development opportunities including study bursaries, e-learning and classroom-based courses
  • Enhanced pay for working public holidays
  • NHS discounts on a wide range of goods and services
  • Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For An Informal Discussion, Please Contact

Nicola Smith, Senior Charge Nurse on Nicola.smith12@nhs.scot

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may close early due to the volume of response. Please submit your application form as soon as possible.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

  • Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
  • Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
  • Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.

Education

Professional Certificate

Skills

CompassionMotivationMental Health SupportPatient CareCommunication SkillsTeam CollaborationRisk AssessmentRecord KeepingDigital SystemsIndependence PromotionTherapeutic RelationshipsHealth Care StandardsMental Health KnowledgeDaily Living ActivitiesRecovery Focused CareMultidisciplinary Teamwork

About NHS Ayrshire & Arran

We pride ourselves on improving health and providing a comprehensive range of high quality, safe, effective and person-centred health services. Our values - Caring, Safe, Respectful Welcome to the official NHS Ayrshire & Arran LinkedIn page. This account will keep you updated on health matters and bring you trusted information and advice. Please note this is a moderated information site and is not a public forum. This site is moderated Monday to Friday between the hours of 9am and 5pm (excluding public holidays). It is monitored periodically out of office hours. We do not remove comments for being critical of NHS Ayrshire & Arran, as your opinions are important and we can learn from them. However, we may remove comments or posts if they contain vulgar or offensive language, personal attacks of any kind; offensive comments that target or disparage any ethnic, racial or religious group; breach privacy; or spread inaccurate or dangerous information. Further to this, we also reserve the right to delete any comments that: · are spam or include links to other sites; · are clearly off topic; · advocate illegal activity; · promote particular services, products or political organisations; · infringe on copyrights or trademarks; · use personally identifiable medical information (We recommend you do not share any of your medical information on our Social Media pages); or · contain case-specific and other confidential information. Where a person has continued to post inappropriate comments, we reserve the right to block that user from posting on our accounts. Disclaimer NHS Ayrshire & Arran does not take any responsibility for people making contact with members who are followers of this page. It is up to the individual to control their own privacy settings and who can view their profile. Please note that other than our official posts, any comments expressed on the site do not reflect the opinions and position of NHS Ayrshire & Arran or its

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