Davies
Head of Business Development (Core & Volume)
Requirements
The role requires a proven record of profitable new business growth against challenging targets, a strong network in the insurance claims market, and deep expertise in end-to-end claims management solutions. Candidates should be effective collaborators and communicators, able to build client trust and maintain accurate sales data, pipeline management, and reporting.
Job Description
Department: Business Development
Location: Home United Kingdom
Head of Business Development (Core & Volume)
Davies UK&I
Home-based with regular travel | 35 hours per week | Monday–Friday, 9am–5pm
Role Overview
The Head of Business Development (Core & Volume) is responsible for delivering profitable new business growth across core and volume claims and legal operations within Davies UK&I. This role requires a strong understanding of the insurance and claims management marketplace, extensive industry networks, and the ability to identify, shape, and convert high‑value opportunities.
You will lead the full sales lifecycle—from early market engagement through to conversion—ensuring alignment with internal governance processes and achieving ambitious financial targets. You will also manage a team of business development professionals to support the delivery of growth objectives.
What will your day look like:
New Business Growth
New logo acquisition: Identify, engage, and secure new core and volume business opportunities, driving them from initial contact through to successful conversion.
Cross-selling: Support cross‑selling initiatives across Davies UK&I, including opportunities arising from leakage, M&A activity, and other internal sources.
SaaS sales: Contribute to the delivery of sales plans for all core and volume SaaS products.
Existing client growth: Partner with client management teams to develop and track growth plans for major core and volume clients.
Market Engagement & Positioning
Build and maintain a strong network of decision-makers across the insurance claims market.
Ensure the market has a clear understanding of the Davies value proposition to support pipeline development.
Sales Governance & Reporting
Adhere to client and market function processes, including engagement protocols, bid management, and pricing governance.
Maintain accurate CRM entries for the UK&I core and volume pipeline.
Support the production of management reports in line with board deadlines.
Team Leadership
Manage and develop core and volume business development team members to ensure delivery of the new business budget.
Knowledge and Abilities:
Proven track record of delivering profitable new business growth against challenging sales targets.
Strong collaborator capable of coordinating and motivating internal teams around new opportunities.
Well‑established network within the insurance claims market.
Deep subject matter expertise in end‑to‑end claims management solutions.
Excellent communication skills with the ability to build trust and confidence with clients.
High attention to detail, particularly in sales data analysis, pipeline management, and reporting.
Benefits
Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
Skills
About Davies
We are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses. We help our clients to manage risk, operate their core business processes, transform and grow. We deliver specialist professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, forensic accounting, customer experience, human capital, digital transformation & change management. Our global team of more than 8,500 professionals operate across 20+ countries, with large operational centres in the UK & U.S. Over the past ten years Davies has grown its annual revenues more than 25-fold, invested heavily in research & development, innovation & artificial intelligence (“AI”), platform integration & underlying business systems, colleague development, and client service. Today the group serves more than 1,700 insurance, financial services, public sector, and other highly regulated clients.