Harding+
Fragrance Sales Specialist
Requirements
Candidates should have experience in fragrance or beauty retail and possess strong sales energy. Confidence in customer interaction and the ability to adapt to a busy environment are essential.
Job Description
We’re looking for Fragrance Sales Specialists to join our onboard retail teams, working on cruise ships around the world.
This role is for someone who can do more than point a guest towards a best-seller. You’ll know how to start a conversation through scent, ask the right questions, and help guests find a fragrance that feels personal, whether they are choosing a signature scent, buying a gift or discovering something new while on holiday.
Onboard cruise retail has a different rhythm to the high street. Guests are relaxed, curious and often open to trying something they may not have considered before. You’ll use that energy to create engaging product moments, bring fragrance stories to life and turn browsing into confident purchases.
You’ll live and work at sea as part of a close-knit team, meeting guests from across the world and helping to create a boutique experience that feels warm, lively and memorable.
About Harding+
Harding+ is a leading cruise retail business, working with cruise line partners and brand partners to make every cruise better. Our onboard boutiques offer guests a carefully selected range across fragrance, beauty, fashion, jewellery, watches, liquor, confectionery and logo products.
We are proud to have been recognised as Cruise Retailer of the Year in 2022, 2023 and 2025, reflecting our focus on excellent service, strong brand partnerships and memorable guest experiences.
What You’ll Do
As a Fragrance Sales Specialist, you’ll bring energy and expertise to the fragrance area, helping guests explore products in a way that feels personal, enjoyable and easy to understand.
You’ll introduce guests to new launches, hero fragrances, gifting options and promotions, using your knowledge of notes, fragrance families and brand stories to make recommendations that feel relevant. You’ll be confident offering testers, encouraging guests to try products and creating moments that draw people into the conversation.
You’ll also support onboard events, seminars and promotional activity, helping to create interest, build excitement and maximise sales opportunities. When the boutique is busy, you’ll keep pace and stay guest-focused. When it is quieter, you’ll use the time well by refreshing product knowledge, preparing displays, replenishing stock and supporting the wider team.
This is a hands-on sales role where personality matters. You’ll need to be confident approaching guests, quick to adapt your style and comfortable creating momentum without making the experience feel pressured.
What You’ll Bring
We’re looking for someone with fragrance or beauty retail experience who can combine product knowledge with strong sales energy.
You’ll Bring
- Experience selling fragrance, beauty or premium retail products
- The ability to create excitement through product testing and demonstration
- Strong face-to-face sales skills and a natural approach with customers
- Motivation and ambition to achieve sales targets and contribute to team performance
- Confidence supporting events, seminars or promotional activity
- Resilience and flexibility in a busy, changeable environment
- Fluency in English; additional languages would be an advantage
- A good level of physical fitness, as the role involves being active throughout the day
- Competitive salary with target-based commission
- Included Accommodation and meals provided onboard
- No household bills while you are working at sea
- Support with necessary visas and seafaring documents
- Dedicated in-house training across sales, product and brand knowledge
- The opportunity to travel the world while earning
- Contracts of up to 6 months onboard, usually followed by 1 to 2 months at home between contracts
- On selected cruise lines, the opportunity to travel independently after your contract, with support for your return travel home afterwards
If you know how to make fragrance feel exciting, personal and easy to buy, this could be a brilliant next step.
Bring your product knowledge, your energy and your love of fragrance, and start your next adventure with Harding+.
Skills
About Harding+
Harding+ is the only 100% dedicated cruise retailer, proudly partnering with 14 cruise line operators globally, across more than 80+ cruise ships either in operation or under contract. Our mission is simple: make every cruise better. We deliver unforgettable ‘wow’ shopping experiences at sea through a unique partnership approach – bringing together cruise lines, global brands, and guests – all powered by industry-leading investment in data, insight, and innovation to drive smarter decision-making. With central hubs in Bristol, Miami, and Sydney, we operate over 300 retail shops across 80+ ships, covering 17,000m² of retail space and handling 6.6 million transactions annually. Our team includes over 1,300 onboard team members and more than 270 landside employees, working together to ensure every ship’s retail offer is relevant, high-performing, and perfectly tailored. Recognised as the Cruise Retailer of the Year by the DFNI Frontier Awards in 2022 and 2023, we are proud to be the cruise industry's first-choice retail partner.