Forward Deployed Engineer

Forward Deployed Engineer – Healthcare AI

About The Company

An innovative healthcare technology company developing AI-powered digital co-workers to automate administrative workflows and improve operational efficiency across healthcare organisations.

The business is focused on addressing the administrative pressures faced by healthcare providers, developing end-to-end AI solutions that integrate with existing teams, processes and technology systems.

Its platform is designed to support the people and processes behind patient care, helping healthcare organisations reduce administrative workloads, improve coordination and make better use of existing resources.

The company operates in a fast-paced, highly collaborative environment, with a strong emphasis on ownership, autonomy and delivering meaningful outcomes for customers.

The Role

We are looking for a Forward Deployed Engineer to take ownership of the end-to-end delivery of AI workflows across the full technology stack.

You will translate ambiguous, non-technical requirements into high-quality, production-ready products that solve real operational problems for healthcare administrators.

Working directly with customers and internal product and engineering teams, you will spend time understanding workflows, identifying challenges and translating insights from the field into improvements to the core product.

This is a highly hands-on role combining software engineering, AI implementation, technical delivery and customer engagement. You will have significant ownership over what you build, how it is delivered and the impact it creates.

Key Responsibilities

• Own the end-to-end delivery of AI workflows, from understanding customer requirements through to implementation and deployment.
• Translate ambiguous and non-technical requirements into robust technical solutions and production-ready products.
• Work directly with healthcare customers to understand their operational processes, challenges and administrative workflows.
• Identify opportunities to improve existing systems and proactively address issues as they arise.
• Collaborate closely with product and engineering teams to translate customer insights into improvements to the core platform.
• Deliver high-quality software across the full stack, balancing technical quality with speed and practical customer requirements.
• Take ownership of technical challenges and identify what needs to be done beyond assigned tasks.
• Contribute to engineering standards, development practices and the overall velocity of the team.
• Communicate technical decisions, implementation progress and customer feedback effectively across engineering and business functions.
  
  

What We're Looking For

• Strong software engineering capabilities, with experience building and delivering production-ready applications.
• Experience working across the full software development lifecycle, from requirements gathering and solution design through to implementation and deployment.
• Strong Python development experience, ideally using FastAPI.
• Experience with JavaScript, TypeScript and React.
• Experience working with PostgreSQL or equivalent relational database technologies.
• Ability to translate complex or ambiguous business requirements into practical technical solutions.
• Comfortable working directly with customers and non-technical stakeholders to understand problems and deliver solutions.
• A proactive approach to problem-solving, with the ability to identify issues and take ownership of resolving them.
• Strong communication skills and the ability to work effectively across engineering, product and business teams.
• An outcome-oriented mindset, with a focus on delivering meaningful value to customers.
  
  

Working Environment

• This is a highly collaborative, hands-on environment where engineers have significant ownership and direct exposure to both customers and senior leadership.
  
  

The Team Values

• Outcome Orientation: Prioritising results and delivering value to customers.
• Grit: Tackling complex problems and seeing them through.
• Kindness: Working collaboratively and treating others with respect.
• Bias to Action: Taking initiative, maintaining momentum and proactively solving problems.
  
  

Technical Environment

• Python
• FastAPI
• JavaScript
• TypeScript
• React
• PostgreSQL
  
  

Location and Working Arrangements

• London, UK.
• Office-based, five days per week, with regular customer-site visits as required.
• Office location: Farringdon / Chancery Lane area.
• Visa sponsorship is available.
  
  

Benefits

• Health insurance.
• Pension.
• Enhanced parental leave.
• 25 days annual leave, plus UK bank holidays.
• Weekly team lunches, retreats and offsites.
• Office snacks.