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adidas
adidas

Flagship Generalist, Originals Department (Full Time) - adidas LDN Flagship Store, Oxford St, London

London On-site 0-2 yrs exp Sporting Goods 69,406 employees
Consumer ExperienceBrand EngagementProduct KnowledgeCustomer ServiceKPI Management

Requirements

Candidates should possess knowledge of product features, benefits, and the competitive marketplace. A focus on consumer centricity and the ability to provide a one-of-a-kind service experience is required.

Job Description

Purpose & Overall Relevance For The Organization

To maintain a highly impactive, brand orientated consumer experience within the adidas LDN Flagship store.

To assist in the end-to-end service experience at all consumers within the designated consumer touchpoint, supporting all elements that provide a one-of-a-kind experience for our Flagship and creators club consumers.

To be the first contact a consumer meets within the designated consumer touchpoint and have a knowledge and experience of product, features, benefits, competitors and the future marketplace to drive brand engagement, consumer centricity and Flagship KPIs

To aid a culture of consumer centricity within the designated consumer touchpoint.

adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

Skills

Consumer ExperienceBrand EngagementProduct KnowledgeCustomer ServiceKPI ManagementConsumer Centricity

About adidas

Inspired by our heritage, our brand is rooted in sports and the culture born from it. Headquartered in Herzogenaurach, Germany, we’re a global leader in the sporting goods industry, employing 62,035 worldwide.

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