ER Advisor

Department: HR

Location: Bolton

Description

Are you an experienced ER professional who enjoys partnering with managers to navigate complex employee relations matters? We're looking for someone with a strong ER background who can provide expert guidance on disciplinaries, grievances, performance management, absence cases, and organisational change, while helping to create a positive and productive employee experience.
If you're CIPD qualified (or equivalent) and passionate about delivering practical, commercially focused HR support, we'd love to hear from you.
As the ER Advisor you will be responsible for assisting and guiding Line Managers on how to manage all employee relation matters such as disciplinaries, grievances, appeal and absence management to enable delivery of the HR Strategy and associated people plans.

What will your day look like:

• Provide guidance and support to line managers on the correct application of both formal and informal ER matters, including performance management, grievances and absence management.
• Assist (e.g. attend disciplinary hearings as management representative) or participate in formal ER matters where appropriate to do so (e.g. undertake investigations and disciplinaries). Most often however, the expectation is for you to assist and guide line managers through this process.
• Provide wider levels of advice and guidance on ER matters addressing issues of morale, employee recognition, employee engagement and communication.
• Help prepare, organise and maintain any documentation needed to assist informal or formal ER actions (including updating policies in accordance with Employment Law Changes)
• Monitor and report to HRBPs any patterns of concerns which cover morale, behavioural and other ER concerns as identified through your daily transactions with the business areas
• Provide KPIs and input into the monthly HRBP reports on ER matters
• Assist in change management programmes and restructures when appropriate to do so
• Provide cover and assistance where required to other business areas of the firm which require ER assistance
• Liaise with the business on generalist ER matters and become involved in HR projects where appropriate to do so.
• The above list is not exhaustive and the post holder will be required to assist with other HR matters as appropriate.
  
  

Knowledge and Abilities:

Essential Skills

• CIPD qualified or equivalent
• Extensive employee relations experience and be highly customer focussed
• It is desirable (though not essential) for the successful candidate to have experience of working within a professional services environment
• IT Literate;
• Proficient in MS Office to include Outlook, Word, Excel, PowerPoint
• Ideally to have had some experience of using HR/Recruitment systems

Required Soft Skills

• Personal Effectiveness
• Excellent interpersonal skills: To include an excellent phone manner and excellent written and verbal communication
• Team Commitment : Values others perspective
• Resilience: Adopts strategies to manage pressure and has an ability to remain approachable at all times and act as an ambassador for the business
• Passion for Growth and Improvement: Does an outstanding job and has an ability to identify means of continuously improving the service
• Embracing Change: Responds positively to change
• Client Care: Responds professionally to client requests and had an ability to maintain an even disposition whilst handling sensitive and/or confidential material
• Decision Making: Operates within formal authority
• Commercial Insight: Considers some commercial implications when providing ER advice to line managers
  
  

Benefits

Career & Purpose

• Davies Innovation Lab
• Leadership training programme
• Funding for professional qualifications
• Thrive at Davies; learning opportunities

Environmental & Social

• The Davies Foundation
• Local charity funding
• Pennies To Heaven
• Employee Resource Groups
• Employee volunteering programme

Financial Health

• Pension, 5% employee and 5% employer contribution
• My Choices at Davies provides; High Street discounts and Financial wellbeing hub
• Life assurance: x4
• Refer a Friend
• Cycle to Work Scheme
• Lease car salary sacrifice
• Davies Incentive Plan
• Enhanced maternity, paternity and adoption pay

Mental, Physical & Emotional Wellbeing

• Wellbeing centre; move, munch, money & mind focus
• Discounts with 100's of UK retailers
• EAP; 24/7 confidential helpline
• 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
• Flexible working
• Dress for your day
• Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
• Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan