Employee Relations (ER) Advisor - Salford (On-Site)
Requirements
Candidates should have experience providing HR advice in line with relevant policies and employment legislation, along with strong organization, communication, confidentiality, and problem-solving skills. They must be able to manage a high volume of cases and queries, meet deadlines, and use Microsoft Office, particularly Excel; shared-service or busy HR experience and SAP HR or CRM knowledge are desirable.
Job Description
Employee Relations (ER) Advisor - Salford (On-Site)
Location: 310 Broadway, Salford M50 2UE
Salary: £26,750.00
Contract: 12 months FTC – 40 hours per week
We are looking for a confident and well‑organised ER Advisor to join our Employee Relations Services team based in Salford. You will provide practical, compliant advice to line managers on a wide range of ER matters and support the smooth delivery of ER and TUPE processes.
Key Responsibilities
- Provide ER advice to managers and stakeholders on informal and formal cases, ensuring compliance with employment law and company policy.
- Respond to escalated ER queries and record all actions accurately in the CSM system.
- Support with letters, documentation and case administration.
- Escalate complex or high‑risk cases to ER Specialists or the ER Manager.
- Guide managers on preparing for and conducting ER meetings.
- Work with HR Services to ensure accurate logging, redundancy calculations and case allocation.
- Maintain secure and accurate employee records in line with data protection requirements.
- Support TUPE processes including due diligence, letters, welcome packs, tracking and liaison with Payroll.
- Keep up to date with employment legislation and internal policy changes.
Essential Skills:
- Able to provide remote ER support for a multi-site operation
- Experience of providing HR advice in line with relevant policies and legislation
- Well organised with the ability to plan, prioritise and manage high volume of case work and queries to meet deadlines
- Excellent verbal and written skills. The ability to write a clear, understandable and concise manner with excellent attention to detail and an excellent telephone manner
- Ability to meet deadlines under pressure
- Understanding of customer requirements and is able to take ownership of problems/issues and recommend practical HR solutions
- Pro-active and practical approach to problem solving
- Strong understanding and respect for confidentiality
- Good working knowledge of current employment legislation and its application in the workplace
- Understanding of regulatory bodies, governing policies and their impact to ER issues
- Proficient user of Microsoft Office programmes – strong excel skills
Desirable
- Experience in a Shared Service or busy HR environment.
- Knowledge of HR systems (SAP HR / CRM).
- Understanding of Agenda for Change.
Skills
About Sodexo
Founded in Marseille in 1966 by Pierre Bellon, Sodexo is the leader in Food and Services, shaping better everyday experiences at every moment in life: work, heal, learn and play. The Group stands out for its independence, its founding family shareholding and its responsible business model. With its services, Sodexo meets all the challenges of everyday life with a dual goal: to improve the quality of life of our employees and those we serve, and contribute to the economic, social and environmental progress in the communities where we operate. For Sodexo, growth and social commitment go hand in hand. Our purpose is to create a better everyday for everyone to build a better life for all. Sodexo is included in the CAC Next 20, Bloomberg France 40, CAC SBT 1.5, FTSE 4 Good and DJSI indices. Sodexo Key figures: 24.1 billion euros Fiscal 2025 consolidated revenues 426,000 employees as at August 31, 2025 #2 France-based private employer worldwide 43 countries 80 million consumers served daily 8.3 billion euros in market capitalization (as at October 22, 2025)
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