Dutch-Speaking Customer Support Agent in London

Build your career in global finance while helping deliver exceptional client service.

We are looking for a Dutch-speaking Client Service Associate to join a leading global investment firm in London. Working closely with client-facing teams and banking partners, you will help coordinate client onboarding, respond to enquiries, and keep essential operational processes running smoothly.

If you enjoy helping people, organising details, and collaborating across teams, this role offers structured training, ongoing support, and opportunities to develop your career.

About the company

Our client is a global private investment firm providing personalised asset management services to high-net-worth individuals and institutions. Their approach centres on putting clients first, with a strong commitment to transparency, integrity, and operational excellence.

What will you do?

• Coordinate operational and administrative tasks with internal teams and external banking partners.
• Support Investment Counsellors with client enquiries and day-to-day operational needs.
• Work with Sales Representatives to coordinate client onboarding and service processes.
• Help prepare reports and summaries for prospective clients’ portfolios.
• Build expertise in key operational areas, becoming a trusted source of support for colleagues across the business.

Throughout your development, you will receive structured training and mentorship from your Team Leader.

What are we looking for?

• Fluency in Dutch and English, both written and spoken.
• A university degree or equivalent experience, preferably in Finance, Business, or Economics.
• Clear communication skills and a genuine commitment to delivering excellent client service.
• Strong attention to detail, organisational skills, and the ability to manage competing priorities.
• A collaborative approach and confidence working in a fast-paced, process-driven environment.

What’s on offer?

• Comprehensive healthcare: Fully paid supplemental medical, dental, and health screening plans for you and your dependants.
• Generous annual leave: 28 days of annual leave plus up to 8 paid holidays, with the option to purchase additional days.
• Enhanced maternity pay: A top-up to full base pay for 16 weeks.
• Family-forming support: A fertility and family-forming benefit of up to the local equivalent of US$10,000.
• Employer pension contributions: A 9% employer contribution, plus matching of your personal contributions up to a further 5%.
• Wellbeing benefits: A monthly gym subsidy and access to wellbeing support programmes.
• Career development: Continuous training and opportunities for internal progression.

Location and working arrangement: This is an office-based role in London, with potential for hybrid working depending on tenure and performance.

Why London?

Build your career in one of the world’s leading financial centres while enjoying a diverse, international city. From its neighbourhoods and food scene to its museums, music, and cultural attractions, London offers plenty to explore beyond the working day.

Ready for your next step? Apply today to develop your skills and grow your career with a global investment firm.

About Worldwiders Recruitment

Worldwiders is a global recruitment company specialising in executive search and specialist recruitment. Since 2016, we have connected talent with opportunities across more than 40 countries, delivering over 7,000 successful placements and supporting more than 400 partners.

Our specialist brands, Nordic Jobs Worldwide and Multilingual Jobs Worldwide, combine focused market expertise with the international reach and network of the Worldwiders group.

The company supports with Work Visa.