Delivery Manager

About Company:

Synechron is a global technology consulting firm that helps leading organizations accelerate digital transformation through innovation, expertise, and agility. With more than 16,500 professionals across around 60 offices in over 20 countries, we combine deep industry knowledge with advanced capabilities in AI, cloud, cybersecurity, and data engineering. Our regional teams, supported by strategic delivery centers, provide scalable, cost-efficient solutions tailored to local markets. Through our award-winning Synechron FinLabs accelerators and strategic partnerships with AWS, Microsoft, Databricks, Salesforce, and ServiceNow, we enable clients to innovate fast and lead with confidence. For more information on the company, please visit our website or LinkedIn community.

Diversity, Equity, and Inclusion:

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and an affirmative-action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Job Description:

We are looking for an experienced Delivery Manager to lead the planning and execution of software and technology initiatives across the full Software Development Lifecycle.

You will work with Product, Engineering, QA, Architecture, DevOps, Cloud Operations and Service Management teams to deliver agreed outcomes, manage risks and dependencies, support governance and coordinate production releases.

Key Responsibilities:

• Translate product roadmaps and strategic priorities into delivery plans, milestones, sprint objectives and PI objectives.
• Support quarterly planning, PI Planning, backlog refinement and estimation activities.
• Track delivery progress, commitments, milestones, risks, issues and dependencies.
• Manage RAID logs and coordinate cross-team dependencies.
• Maintain Jira and Confluence governance, including epics, features, stories, estimates, fix versions, dates, dependencies and acceptance criteria.
• Develop delivery dashboards, reports and metrics to support decision-making.
• Prepare delivery updates, RAID summaries and governance materials.
• Coordinate SIT, UAT and production release readiness activities.
• Support change management, Permit to Release, cutover planning and release approvals.
• Ensure operational readiness, support handover, runbooks and knowledge articles are completed.
• Coordinate post-release stabilisation, warranty tracking and lessons learned.
• Communicate delivery confidence, risks, issues, dependencies and decisions to stakeholders.
• Promote transparency, accountability and continuous improvement across delivery teams.

Essential Experience and Skills:

• Proven experience in technology or software delivery management.
• Experience delivering complex or multi-year technology initiatives.
• Strong understanding of Agile delivery and the end-to-end SDLC.
• Experience with delivery planning, RAID management, dependency tracking and stakeholder reporting.
• Advanced hands-on experience with Jira, Confluence, dashboards and delivery metrics.
• Experience coordinating releases into test and production environments.
• Understanding of cloud platforms, microservices, CI/CD and modern development practices.
• Strong stakeholder management, communication and influencing skills.
• Experience working with globally distributed, cross-functional teams.
• Ability to manage competing priorities, meet deadlines and work independently.

Desirable Experience:

• SAFe or PI Planning experience.
• Financial services, capital markets, market data or index platform experience.
• Experience with DevOps, Cloud Operations, Service Management or production support.
• Experience with change governance and operational readiness.
• Certifications such as SAFe, Scrum Master, PMP, PRINCE2, ITIL or AgilePM.
• Exposure to AI-assisted delivery management, Jira automation or automated reporting.
• Degree or professional qualification in Technology, Business, Project Management or a related field.

Why Join Us?

This is an opportunity to play a key role in delivering high-impact technology initiatives, improving delivery predictability and working with diverse global teams across the organization.