Data Center Engineer
Requirements
Applicants need at least two years of experience in data centre operations, field engineering, or infrastructure support, along with practical server and network hardware knowledge and structured cabling experience. They must be comfortable working from tickets and remote direction, communicate clearly in English, have full UK work authorization, be physically able to perform the work, and complete BPSS screening.
Job Description
About the role
NSC Global is looking for a Data Centre Engineer to be the eyes and hands on site for a global financial services client in London. You’ll work in the data centre every day, handling the physical side of servers, storage, backup and network equipment. A remote team of senior specialists guides you on the technical side.
If you like a tidy rack, clear labels and doing things properly the first time, you’ll enjoy this role.
What you’ll do
Hardware and break fix
- Replace failed parts such as power supplies, fans, SFPs and hardware modules, using on-site spares
- Support fault isolation on servers and network devices, including power cycling and visual checks
- Rack, stack, install and decommission equipment
- Replace wireless access points when needed
- Help the L3 network team build new network devices, including console access and screen sharing
Cabling
- Patch from patch panel to device, and test and trace cables and network jacks
- Follow structured cabling standards: consistent routing, labels on both ends, cables neatly tied
- Replace patch cables to help resolve incidents
Logistics and assets
- Receive and ship goods, and handle RMA returns
- Manage the spares inventory and the hardware cage
- Tag and barcode assets and keep inventory records accurate
- Coordinate secure disposal of equipment and portable storage media
Vendors and site coordination
- Meet, escort and supervise vendor and telecom engineers on site
- Visually inspect third-party carrier equipment
- Support maintenance windows, critical changes and DR tests, including out of hours when scheduled
- Keep the remote team informed about all planned and unplanned site activity
Tickets and communication
- Keep tickets updated and work within agreed SLAs
- Give clear status updates at the intervals set for each incident
What you bring
- [2+] years in data centre operations, field engineering or infrastructure support
- Practical knowledge of server and network hardware: modules, SFPs, ports, power supplies, fans
- Experience with structured cabling, copper and fibre, patch panels and cable testers
- Comfortable working from tickets (ServiceNow or similar) and taking direction from a remote team
- Clear spoken and written English
- Full right to work in the UK
- Physically able to lift equipment and spend long periods on the data centre floor
- Willingness to complete BPSS screening, including criminal record and credit checks, which are standard for UK financial services clients
Nice to have
- CompTIA Network+, Server+, CCNA or similar
- Experience in banking or other regulated environments
- Experience with asset management tools
Skills
About NSC Global
Global business doesn’t have to be complicated. We make it simple, with thousands of expert people, delivering to more than 180 countries. We’re not afraid to make difficult decisions. We think creatively. We act quickly. And we do what it takes to transform your business – through IT process out-tasking, to infrastructure management, technology services and more. We’ll carry as much or as little of the responsibility as you like. We know business isn’t linear. We expect to flex up, and down, with you. We focus on building long term relationships with world-class clients. So when the pressure is on, we can provide a top-class service around the clock, around the world. If you’ve got a challenge you’d like to discuss with us, we can’t wait to hear from you. Drop us a line at enquiries@nscglobal.com or call +44 (0) 20 7808 6300
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