Credit Controller

Credit Controller

Location: Edinburgh

Salary: £32,000 – £35,000

Working Pattern: Hybrid

Contract: Permanent

Hours: Full-time

About the Role

We are working with an established and growing organisation to recruit a Credit Controller to join their finance team in Edinburgh.

This is an excellent opportunity for an experienced Credit Controller or Accounts Receivable professional looking to join a supportive finance function and take ownership of a varied portfolio of customer accounts.

You’ll be responsible for managing outstanding debt, maintaining accurate customer records and building strong relationships with both internal and external stakeholders. The role will suit someone who is confident communicating with customers, highly organised and comfortable taking ownership of their workload.

Key Responsibilities

• Manage a portfolio of customer accounts and take ownership of the end-to-end credit control process.
• Proactively chase outstanding and overdue invoices via telephone and email.
• Build and maintain positive relationships with customers while ensuring payments are received within agreed terms.
• Investigate and resolve account queries, discrepancies and payment issues.
• Allocate and reconcile customer payments accurately.
• Monitor aged debt and identify potential risks or issues.
• Produce regular aged debt and credit control reports.
• Liaise closely with internal teams to resolve billing and account queries.
• Escalate more complex or longstanding issues where appropriate.
• Maintain accurate and up-to-date customer account records.
• Assist with month-end activities and wider finance administration.
• Support process improvements across the credit control and accounts receivable function.

About You

We’re looking for someone with previous experience in credit control, accounts receivable or a similar finance position.

You’ll ideally have:

• Previous experience within a credit control or accounts receivable environment.
• A confident and professional telephone manner.
• Strong communication and relationship-building skills.
• The ability to have difficult conversations around outstanding payments.
• Good attention to detail and strong organisational skills.
• Experience managing a busy workload and prioritising effectively.
• Good Excel and general IT skills.
• A proactive approach to resolving queries and collecting outstanding debt.
• The ability to work independently while also contributing positively to a wider finance team.

What’s on Offer?

• £32,000 – £35,000 salary
• Hybrid working in Edinburgh
• Permanent, full-time position
• Supportive and collaborative finance team
• Opportunities for professional development and progression
• Competitive benefits package
• Varied role with genuine ownership and responsibility

This is a great opportunity for an experienced Credit Controller to join an established organisation where you’ll have the opportunity to make a real impact within the finance function.

If you’re currently considering your next move and would like to find out more, please get in touch for a confidential discussion.