Corporate Travel Business Development / Account Manager
Requirements
Requires over 5 years of experience in airline sales or the flights business unit of a TMC or OBT. Candidates must have a strong understanding of airline distribution (NDC, LCC, FSC) and experience handling complex API integrations.
Job Description
Travelfusion is a leading global travel content aggregator, dedicated to managing and organising online travel content efficiently. With a pioneering aggregation model, our platform directly connects to various travel suppliers' reservation systems, providing structured access via a single XML API interface. Our 24/7 operation ensures unparalleled reliability and service quality for both suppliers and customers worldwide.
The Role
This is a full-time position for an experienced Corporate Travel Business Development / Account Manager based in London reporting to the Head of Corporate Sales and Accounts.
What you'll be doing
- Stakeholder and Relationship Management: Manage and nurture relationships with TMCs, OBTs, and corporate clients while collaborating with internal and external stakeholders to achieve business objectives and project success.
- Client Support and Service: Serve as the primary point of contact for existing clients, providing proactive problem resolution and ensuring consistent service excellence.
- Customer Onboarding: End to end management of onboarding for new and existing corporate customers to key products offered by travelfusion.
- Revenue Growth: Identify opportunities to increase booking volume revenue.
- Business Reviews: Conduct regular presentations and Business Reviews with customers.
- Project Management: Project management of the development of customised solutions, working closely with internal and external stakeholders to achieve success.
- Brand Visibility: Participate in industry events and conferences to strengthen travelfusion brand visibility.
- Reporting and Analysis: Prepare and analyse reports for customer feedback as well as identify opportunities for growth.
- Contract Management: Management of contract renewal and negotiation with key corporate clients.
- Industry Experience and knowledge: 5+ years of experience in the Flights Business Unit of a TMC, OBT, or in Airline Sales. Ideally you possess a strong grasp of airline distribution (LCC, FSC, NDC) and the complexities of the corporate travel ecosystem.
- Soft Skills: Excellent communication and interpersonal skills.
- Technical Problem Solving: Proven experience of dealing with complex technical requirements (API integrations) and problem solving.
- Payment Expertise: Understanding of the payment options/challenges for corporate travel bookings.
- Industry Knowledge: Understanding of the complexities of the corporate travel industry and how tech providers, TMCs and OBTs are linked.
- Hybrid model: This is a hybrid role based in London. The team days are Tuesday, Wednesday and Thursday.
Skills
About Travelfusion
Travelfusion is the world's leading travel content aggregator. Our founding vision was to become the best in the business at managing and organising the maze of travel content available online. By pioneering an innovative aggregation model, our system connects directly (using our Direct Connect XML API system) to hundreds of air, hotel, car, rail, ferry, ground transport and tour operator suppliers' web sites and their reservation systems and provides structured access to the content via a single XML API interface. Travelfusion's Direct Connect XML API system provides the core that powers all parts of its aggregation solutions. Designed with location-based journey planning foundations, our platform also includes flexible content aggregation modules. Our developers have created a host of special tools used to manage and automate the aggregation process. Using these tools, customers and users can easily access millions of daily routes, timetables, fares, hotel descriptions, holidays and deals that have been aggregated from hundreds of travel suppliers. Travelfusion offers a truly 24/7 global operation through our London offices that give both our suppliers and customers with unparalleled levels of reliability and quality of service - worldwide. We plan to continue rapidly expanding our business while constantly expanding our list of suppliers and fulfilling this vital link between travel suppliers and our travel search/agent/e-commerce customers and users.
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