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Aramark

Contracts Manager

Belfast On-site 2-5 yrs exp
Cleaning operations managementFacilities managementClient relationship managementTeam leadershipStaff management

Requirements

Candidates must have experience managing cleaning or facilities management contracts and possess strong leadership and communication skills. A full, clean driving licence and knowledge of Health & Safety and COSHH regulations are required.

Job Description

Job Description

Aramark are recruiting for a Cleaning Contract Manager to manage cleaning services across a portfolio of client sites, ensuring excellent service delivery, strong client relationships, compliance, and operational performance.

Job Responsibilities

  • Oversee daily cleaning operations across assigned contracts.
  • Ensure service delivery meets agreed standards and client expectations.
  • Build and maintain strong client relationships.Conduct site inspections and quality audits.
  • Recruit, train, manage, and support cleaning teams.Manage staffing levels, rotas, attendance, and performance.
  • Control budgets, labour costs, and consumable spend.
  • Ensure compliance with Health & Safety, COSHH, and company policies.
  • Handle customer complaints, incidents, and corrective actions.
  • Identify opportunities to improve services and grow contracts.

Qualifications

  • Experience managing cleaning or facilities management contracts.
  • Strong leadership and people management skills.
  • Excellent communication and client relationship skills.
  • Budget and cost control experience.
  • Knowledge of Health & Safety and COSHH regulations.
  • Good organisational and planning skills.
  • Proficient in Microsoft Office.Full, clean driving licence.

Skills

Cleaning operations managementFacilities managementClient relationship managementTeam leadershipStaff managementBudgetingCost controlHealth & SafetyCOSHHQuality auditsPerformance managementMicrosoft OfficeCommunication skillsPlanningOrganisational skills